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Report: #1342160

Complaint Review: Kay Jewelers - Nationwide

  • Submitted:
  • Updated:
  • Reported By: frank — Spring Hill Florida USA
  • Author Confirmed What's this?
  • Why?
  • Kay Jewelers Nationwide USA

Kay Jewelers Kay Jewelers performing unauthorized credit checks to their existing credit card customers Nationwide

*General Comment: An answer for you---

*Consumer Comment: The Bottom Line

Show customers why they should trust your business over your competitors...

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After 10 years of being a dedicated customer with perfect credit with Kay, they closed my account because the did an unauthorized credit check on me and determined that I have "to many" outstanding credit cards.  without any correspondence or notification, they closed my account, and took away my available.

When I called them and told them how can you just close an account without cause, they said "Sorry".

Thank you Kay Jewelers, and I will take my business elsewhere. When were companies allowed to do random credit checks behind customers backs, causing unnecessary inquires on your credit report without authorization from the individual?

This report was posted on Ripoff Report on 12/08/2016 04:37 PM and is a permanent record located here: https://www.ripoffreport.com/reports/kay-jewelers/nationwide/kay-jewelers-kay-jewelers-performing-unauthorized-credit-checks-to-their-existing-credit-1342160. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#2 General Comment

An answer for you---

AUTHOR: Striderq - (USA)

POSTED: Thursday, December 08, 2016

Actually you authorized the check. Credit cards, banks, etc all have a clause in the paperwork that you sign to open the account that says they can do random/occasional credit checks. By opening the account, you allow them to do this.

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#1 Consumer Comment

The Bottom Line

AUTHOR: Jim - (USA)

POSTED: Thursday, December 08, 2016

 YOU authorized the credit checks when YOU signed the agreement. Apparently YOU didn't read what YOU obligated YOURSELF to before YOU signed it. Secondly, they own the account and they can close it whenever they want or for no reason. NO RIPOFF HERE!

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