- Report: #792692
Report - Rebuttal - Arbitrate
Complaint Review: kay jewelers
kay jewelerswww.kay.com dayton, Ohio United States of America
kay jewelers Worst Service Ever dayton, Ohio
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The store manager has been no help. Half the time it is sent out it comes back after the "guarantee" date. They refuse to replace the ring. Customer service by telephone has also been a joke. Even the supervisor did not follow through like she said and contact the store. The only solution we have been given would be store credit and they proceded to try to sell me a ring $2000 more than the one we had.
No one will contact or give out info on the regional manager.
Would have never dreamed could have so much trouble with a ring. Nightmere for customer service. Save yourself from all the frustration. Do NOT go to Kays to buy anything.
This report was posted on Ripoff Report on 10/27/2011 09:46 AM and is a permanent record located here: http://www.ripoffreport.com/r/kay-jewelers/dayton-Ohio-/kay-jewelers-Worst-Service-Ever-dayton-Ohio-792692. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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