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Report: #1239876

Complaint Review: KB events unlimited - Sugar Land Internet

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  • Reported By: Sumi — Sugar Land Texas USA
  • Author Confirmed What's this?
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  • KB events unlimited Internet USA

KB events unlimited Kayleesha Scam and cheating Sugar Land Internet

*REBUTTAL Owner of company: Unfortunately...

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 Hi, This report is against kbeventsunlimited owner Kayleesha. I had to hire this particular person to do a baby shower for my friend since I was out of town. I met with her in my house with a friend and discussed what we wanted. She seemed trustworthy at that time. She responded to our messages for couple of days and totally cut all contact with us after our desperate efforts. She was referred by an agency and she didn't respond to their emails as well. Her Facebook messages were seen yet no response. Her voicemail was full of our messages. I sent her an email saying I am taking action legally and she responded Saying that we are no longer her clients and I cut her services off and that I didn't respond to her messages. I have every proof of her cheating us. Please don't trust this woman or her company. She refuses to refund my $1000 back. She is a scam and her website is a sham as well.

This report was posted on Ripoff Report on 07/05/2015 09:14 PM and is a permanent record located here: https://www.ripoffreport.com/reports/kb-events-unlimited/internet/kb-events-unlimited-kayleesha-scam-and-cheating-sugar-land-internet-1239876. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
0Author
0Consumer
1Employee/Owner

#1 REBUTTAL Owner of company

Unfortunately...

AUTHOR: Owner - (USA)

POSTED: Wednesday, September 14, 2016

I expected this review, as this lady plainly said she would attempt to ruin my business reputation. Working with her was a complete nightmare! I am excellent with communication and treated this client with the utmost respect. Unfortunately, I did not get that in return. I took a few days from work to travel and sent an announcement email to all of my clients. The email stated that I would be out of the country for a few days and will return all calls and emails at the specified date. When I returned and checked my emails and calls, I noticed that this client was frantic claiming my business as a scam due to non-communication. I was totally confused! I immediately contacted her and resolved her issue by reitterating the annoucement email that was sent. Long story short, she wanted to cancel services and asked for a refund after I had already completed preparation work prior to me traveling. My policy is listed on my website, I do not issue refunds unless the cancellation is for a viable reason, or unless I haven't began working! From then on, things went downhill. She made it extremely difficult for me to complete her event. I pushed through and was even nice enough to add an additional in-person meeting, for FREE, to her package to go over additional details regarding her event! After completing her event sucessfully, she thanked my assistant and complimented our work. Although, I was expecting a review, due to her not being able to cancel the contract, I did not expect her to make false statements! Her event was completed as promised! NO refund or cancellation of contract was granted, upon her request, due to the fact that work had already began!  

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