Keen Rip me off Internet

I call Keen to speak to psychic and reach one that seem to know my problem and she could help me ; she gave her number so I call her; The same night she ask to paid with net-reloadcard; I did and she will give all the anwers and help clean all bad negative energy; We talk more once and she never deliver all the answers; me and partner startedd talking alittle better, but still not back the same and she ask me for more money. if keen is montoring there call they should be able to address this problem . I feel that they hire anyone that feel they have the powers, I refuse to give no- more money and she doesn't call like use to and always asking for money and she has all sickness in her family. That's nott right, I don't want to expose her because I feel keen already knows. I paid 150.00 and about couple later she ask for me.  I send her text  and she will not call back or response. What hurt me she ask me to help me; i should have know better, this business people will rip off.