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Report: #1318704

Complaint Review: kelley chevrolet - ft wayne Indiana

  • Submitted:
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  • Reported By: robin — ft wayne Indiana USA
  • Author Confirmed What's this?
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  • kelley chevrolet 910 ave of autos ft wayne, Indiana USA

kelley chevrolet diagnostic rip offs charged me to take a tire off and back on ft wayne Indiana

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I took my car to Kelley Chevrolet because I had a grinding noise coming from rear of car. I asked them to diagnose the issue. And fix anything covered under my warranty. I had a 9:30 am appt. and they never got to my car till after 2 when i called asking why i hadn't heard from them yet. They then just took the tires off my car looked and said i needed breaks and rotors. When actually I needed break pads not rotors and the callipers were ceased up not working and had worn the break pad down at one end only and i was metal to metal at one end of the break pad. The other end was perfect and barely worn. I could see this with the naked eye and took pictures before the breaks were even taken off to be replaced along with the callipers which was under warranty even and could have been replaced at no charge. They charged me $50.00 bucks to tell me i needed breaks and rotors which was not true. i needed break pads and callipers. They told me that they couln't have known t needed callipers without doing the breaks. I told he guy your a lier because I am a woman and I seen the callipers were bad just by seeing how the break pad was worn at one end. That tells me the calliper is ceased up at the other end not allowing the break to open and close properly and this is why it had worn at one end and not the other. well of course I am the one who is wrong.. Well i know I am not and they are a rip off. Never go there. I will never tak my vehicle there ever again..

This report was posted on Ripoff Report on 07/25/2016 06:14 AM and is a permanent record located here: https://www.ripoffreport.com/reports/kelley-chevrolet/ft-wayne-indiana-46808/kelley-chevrolet-diagnostic-rip-offs-charged-me-to-take-a-tire-off-and-back-on-ft-wayne-i-1318704. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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