• Report: #589541

Complaint Review: Kelly O'Neil Uplevel Strategies

  • Submitted: Sun, April 04, 2010
  • Updated: Mon, December 26, 2011

  • Reported By: Ripped off Entrepreneur — United States of America
Kelly O'Neil Uplevel Strategies
15559 Union Ave Suite 101 Los Gatos, California United States of America

Kelly O'Neil Uplevel Strategies Marketing to Millionaires I paid Kelly $10,000 to devise a plan to help me market to the affluent and when she didn't deliver me what she promised, she did nothing but insult me and get defensive! She was Completely Unprofessi Los Gatos, California

*Author of original report: ALMOST 5 YEARS LATER AND KELLY IS STIIL AT IT!!!

*UPDATE EX-employee responds: A true rip-off artist!


*Consumer Comment: Rip Off Queen!! Buyers Beware!!

*Author of original report: Thanks for your support Ed

*Consumer Comment: Kelly O'Neil's Scam

*Consumer Comment: A Simple Observation

*Author of original report: More Excuses and Defensiveness from Kelly O'Neil

*REBUTTAL Owner of company: In Response to Libel and Slander

*Author of original report: Now I'm Being Threatened!!

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This is how Kelly broke our contract:

  1. I hired Kelly to develop a full business plan to market to the affluent and I got a plan that included internet marketing. I had already taken the class how to do internet marketing and how to package your high end programs. I hired Kelly to devise a plan that took what I learned and market it to the affluent.
  2. In the proposal it says the plan will be delivered in 3-4 weeks in one spot.. they didnt point out to me that it would be delivered after 3 months.
  3. Kelly called me three times when she was trying to sell me, then after the strategy session, I didnt hear from her for months. It was difficult at that point to even get an email from her.
  4. The contract clearly states that there will be resources and strategies. The only resources that are in the plan are ones that I gave them not companies that target affluent engaged couples she said that if I wanted that, it would cost me $150,000
  5. The contract states that Uplevel will provide a roadmap with in my budget and expertise (I dont know how to build websites, write press releases or do a teleseminar..all included in Kellys plan and all the resources she provided charged over $3000)
  6. When I was unhappy with the strategy session because I felt that Kelly was totally unprepared, she told me that I had anxiety.
  7. She tricked me into doing a video testimonial for her saying that I would get exposure if I did.
  8. When I told her that $10,000 was way out of my budget, she promised that she would include what she called a cash infusion plan so that I could make money to pay her. I never got ANY cash infusion plan and still have no idea what she meant by that.
  9. At the commencement of our working together, I clearly stated to Kelly that I need open communication in order to work with her. She never once really listened to me and did nothing but patronize and disrespect me by cutting me off and not answering my questions. She was extremely short with me and responded to my concerns by arguing with me and telling me I had anxiety and was spinning out of control.
  10. She promised me that she would introduce me to important joint venture partners and never did.
  11. She sold me by saying that the people who pay her $10,000 pay her that so she can do it for them I specifically asked her if that meant that she was going to make my plan detailed and specific to marketing to the affluent and she said yes She would include the general sweeping trends of my affluent market would be.

Bottom line, I did not get what Kellys marketing, advertising and contract stated and I got no value from her what so ever. AND.. on top of that she made empty promises and did nothing but insult me when I raised concern! WITH OUT QUESTION, THE WORST MONEY I'VE SPENT IN ALL MY YEARS AS AN ENTREPRENUER!!!

This report was posted on Ripoff Report on 04/04/2010 06:13 PM and is a permanent record located here: http://www.ripoffreport.com/r/Kelly-ONeil-Uplevel-Strategies/Los-Gatos-California-95032/Kelly-ONeil-Uplevel-Strategies-Marketing-to-Millionaires-I-paid-Kelly-10000-to-devise-589541. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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Updates & Rebuttals

#1 Author of original report


AUTHOR: Ripped off Entrepreneur - ()

I have to update my review of this person because SO many people continue to contact me about the fact that Kelly O'Neil is still scamming people... many people have filed bankruptcy and even lost their house because of Kellys scams... She does NOT have a business.. she is a CON ARTIST!!

I'm also hearing that when she sells potential new clients, she tells them about "the crazy woman Cory" that is complaining about her online... THIS is how she's getting people to ignore what I (and others) have written about their experience with her... PLEASE believe that Kelly WILL rip you off ..and that I am NOT crazy in any way... Just someone just like you that is a passionate entrepreneur that wanted to believe that Kelly wanted to help.. but in actuality, she preys on people like us.. and its REALLY sad and scary that someone can get away with this type of thing in this day and age ..so anyway, STEER CLEAR of this person...

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#2 UPDATE EX-employee responds

A true rip-off artist!

AUTHOR: MrktgDiva - (United States of America)

I also worked for Kelly a few years ago and can confirm - she's truly so full of her own BS she has no idea what she is doing!!  Her "marketing expertise" is a complete joke - she'd put clients on ridiculous monthly retainers knowing they couldn't even afford to.  Then, her monthly "marketing expertise" was just a complete bunch of nonsense.  I hear she's now been run out of LA and is heading to Vegas...maybe her odds are better there!
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#3 UPDATE EX-employee responds


AUTHOR: BizLady - (United States of America)

I have also filed a report on her. I worked for her and she is a nightmare. She doesn't like to pay her contractors and if she does pay it will be a long time before you get payment. She will treat you terribly, expect you to serve her like you are Cinderella and she is the Queen, harass you about your billable hours, talk about staff to other staff, talk about clients to staff, and just be an overall nightmare. I know a ton of her dirty little secrets but I won't share them all hear, I'll just say that you should avoid her like the plague. She is not who she portrays herself to be. She lies, she doesn't take responsibility for anything, and she scams where she can. 

Several contractors have been in touch with me about the same problems. 

My advice, run like hell if you are thinking of working for her or being a client of hers. Get a real business coach who has integrity. This woman does not. There are many more coaches out there to choose from, most are better choices. 
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#4 Consumer Comment

Rip Off Queen!! Buyers Beware!!

AUTHOR: MarketingMom - (United States of America)

I too hired this silly b***h after a biz associate referred her to me...what a ginormous mistake!!

My business was struggling at the time and her website and supporting marketing materials all said what I wanted to hear but...there was no "steak to go with the sizzle"...all bs.  Last year when I saw her new marketing stuff for "Marketing to Millionaires' I was shocked. She's got a lot of f---ing nerve!! From what her assistant told me, she rents her house and is always having problems paying her own virtual staff is always giving them a hard time about their hours. 

I paid her $6000 and it was a huge waste of money. She thinks she's all that but in reality she outsources everything to virtual marketing assistants who seem to know more that she does!!  All talk...no substance and she didn't really listen to what I wanted...she kept trying to build my business into a Ali Brown-type business...Ali Brown is her hero and she sooooooooo badly wants to be like her.

She was condesending, rude, unorganized and the one time I met her in person she looked messy and ate a huge, disgusting lunch like she should be a pub with rugby players. Ugh!

I didn't even try to get my money back....my mistake for hiring her...heavy sigh.

I hope you were able to get at least some of your money back.
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#5 Author of original report

Thanks for your support Ed

AUTHOR: Ripped off Entrepreneur - (United States of America)

Kelly continues to screw with me and its getting really old! After she scammed me for my $10,000, she lied and said I threatened her, her team and her family and filed a false restraining order (which I've heard her and her husband do often). Then she had an attorney write me a threatening letter. Then she had a different attorney contact me to say she would settle.. she then pulled out.. then came back to say she would give me back half my money if I sign a paper which she won't even show me.. and now she's saying she wants me to send her a proposal. Obviously,  I don't trust her in the least and am strongly considering my options which includes going to the local and national media. In addition,  I've been contacted by an attorney who represents others she has scammed. If you or anyone you know would like to join forces with us, you can find me on facebook!

Thanks so much for your support!

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#6 Consumer Comment

Kelly O'Neil's Scam

AUTHOR: neil - (United States of America)

Kelly O'Neil has scammed many people in the bay area and it seems like she's now moving on to Los Angeles. Kelly's reputation is that of someone who has a persuasive sales pitch, but when it comes to delivering, it's a lost cause. She charges thousands of dollars for junk and recycled  information.  Kelly will lie and manipulate every chance she gets.

Give the girl back her money.

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#7 Consumer Comment

A Simple Observation


Hey Kelly, If you are all Miss Millionaire Success then why do you have to resort to selling your services in a hotel meeting room?

I think you are a scammer and a bull**** artist.

Why don't you just return the money you B****

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#8 Author of original report

More Excuses and Defensiveness from Kelly O'Neil

AUTHOR: Ripped off Entrepreneur - (United States of America)


This has NOTHING to do with me not implementing your suggestions! I had already learned how to build a business online and how to create packages. My concern with you and your company is that you did not deliver what was in our contract which was how to take what I learned and market to the affluent (hence the name of your website, "MarketingtoMillionaires") which is what you claimed to teach me! In addition, I STILL have not received the 8 coaching sessions that are clearly stated in our contract. After you insulted me, disrespected me, exploited my trust, acted completely unprofessionally and then completely ignored me, I would like to know how you're going to make up for those.

I retract any testimonial I gave you, as they were all before we began to have issues.  I have correspondance between us stating my concerns after the initial strategy session:

From: www.wherelovehappens.com [mailto:ch@wherelovehappens.com]
Sent: Monday, December 21, 2009 12:52 PM
To: Kelly O'Neil (private)
Subject: RE: Your Plan :)!!

Hi Kelly~

The first note I sent you was early last week.  Was your office closed last week as well? I appreciate you getting back to me, but this has nothing to do with anxiety and everything to do with the fact that I paid a lot of money and haven't been experiencing what I expected up to this point. What you are perceiving as anxiety is my attempt to communicate my needs and concerns. As you may recall, before I signed on for this process, I expressed the importance of communication with anyone I work with from clients to contractors alike. The way you respond to my interactions will tell me whether I can be successful with you on my team... I'm not tremendously worried at this time, but I'm hoping that after the holidays, we can discuss this further.

And here is a message I posted for you voicing my concerns back on December 19, 2009:

Cory Honickman December 19, 2009 at 5:41pm
Hi Kelly~

"I sent you an email in response to receiving the plan. I haven't heard back from you and am concerned. I know some things I included in the email might make me seem difficult, but I REALLY want to get my money's worth from our work together and to me, that means there could be some discomfort if I'm not getting what I expect.
Everyone in my networking groups have been asking about my experience with you and I'm reluctant to respond. There are so many people competing for these ladies business and I know in your business reputation is everything! Can you respond to my last email? "

I paid you $10,000 to A. do a professional strategy session with me B. Deliver me a business plan that would help me market to the affluent C. do 8 coaching sessions

The strategy session was a joke and not only were you completely unprepared, as stated in our facebook exchange below, but you allowed your dogs to be in the room when i told you I was allergic to dogs.

The business plan did not teach me anything I didn't already know and DID NOT teach me how to market to the affluent, as I already had a landing, have spoken in publc, have JV'd with other companies, blogged, sent out press releases etc.'

The coaching sessions never happened, as you would not resolve my previous concerns

Bottom Line Kelly, the website you sold me from and name of the program I signed up for was called "Marketing to Millionaires" and that is not what you gave me! I am not only not happy, but am extremely dissapointed in the way you falsly represented what you would do for me!

Can you please tell me how you attempted to resolve our issue? All I have in writing or in my recollection where when I raised concern (multiple times) is nothing except insult me, tell me I didn't know what I was talking about and that I had anxiety and one email with short sentences where you basically blow off my concerns!

I wanted nothing more then for you to have my $10,000 and me to have a business plan that helped me market to the affluent... That didn't happen and I will not stop standing up for myself and my clients until justice is served in this matter. If you have any suggestions, I would be more then open to hearing them.

Thank-you for finally saying something, as I have been attempting for you to do so for a while now!



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#9 REBUTTAL Owner of company

In Response to Libel and Slander

AUTHOR: Kelly O''Neil - (United States of America)



I am disappointed that you feel so strongly that your experience did not yield the results you desired. Our clients happiness is incredibly important to us as is apparent by the hundreds of testimonials we have on our sites.   Occasionally we do come across a client who fails to implement our recommendations and therefore achieves less than desired results.   Unfortunately, that is out of our control and it is not our responsibility to pay for their lack of action.


I am a big believer in free speech.  And I am also a big believer in integrity.  On the rare occasion that we have had a client who did not enjoy their experience, we have gone above and beyond to make it right even if we satisfied our commitments because it is the right thing to do and we have built a reputation based on those results.


I personally, as well as two people on my team did attempt, on multiple occasions, to work this out with you especially given the fact that you were raving about your exceptional experience working with us so many months all over Facebook, in emails and in twitter including a multiple tweets sent in January and February of 2010.  On February 4th (two months after receiving your plan and 5 months after your vip day) you said @kellyoneil I LOVE and respect your honesty!!! Right before you asked to sign up for another program with me and Kevin Nations but claimed you didnt have the financial resources.


We also have a video of you providing us with a testimonial that was created one month AFTER your VIP day:




It really isnt possible to force someone to provide a testimonial.  You provided that of your own free will as did the other several people at that event:  www.marketingtomillionairesretreat.com.


You also were filmed as a part of our panel where you shared step by step in front of the entire crowd everything we have done for you and recommending that other people sign up to work with me.  (We have that video as well.)


Again, I am sorry it has come to this but I know we provided you with everything in your contract AND more including TWO cash infusion plans which by your own admission were never implemented.  I am comfortable with your opinion; however I am very uncomfortable with you spreading documentable lies and terrorizing my team. 


Your behavior in this manner has gone beyond a disgruntled client.  You have in writing attempted to extort money out of me, slandered my company publicly, defamed me publicly and consistently harassed me and my team members to the point of them being concerned about their well being.  It simply isnt emotionally healthy behavior.  Under the circumstances, we have filed a restraining order to protect my family, myself and my team. 


We do really hope that you receive the help you need and understand that you must be in a very dark place to behave in such a way.


We will hold you in our prayers.

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#10 Author of original report

Now I'm Being Threatened!!

AUTHOR: Ripped off Entrepreneur - (United States of America)

As if it wasn't bad enough that Kelly O'Neil broke our contract and still will not attempt to resolve our issue or return my money, now she's having different attorneys send me threatening emails stating that I am defaming her and threatening HER!!! I am in NO WAY defaming or threatening Kelly, but last time I checked, its well with in my right to tell the world of my own personal experiences with Kelly and her business kelly O'Neil International. I WILL NOT be bullied! I am completely outraged that big business's can threaten and essentially steal from the little guy!!! I will keep this updated!
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