- Report: #1058636
Report - Rebuttal - Arbitrate
Complaint Review: Kerber Bros Pool Plastering
Kerber Bros Pool Plastering14006 Gracebee Avenue, Norwalk, Ca 90650 Norwalk, California USA
Kerber Bros Pool Plastering Unprofessional, poor quality finishing, left plaster all over property, do not call back Norwalk California
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Be warned this is an unprofessional company that does less than poor work quality.
Rocky came and did the sale. Never shows up when the work is being done to check the lack of quality or the mess the workers left on owners property, damage to components or how they pour their clean up on the property and kill trees.
The owner Skip will not come out and see the job and he will not call you back. Carrie who answers the company office phone told us "whatever " and hung up on us when we were asking who could come out and feel the spa is like sandpaper finish which caused my hand to bleed when I rubbed it. There is a crying baby in the background when you call so Carrie can not hear you and ignores what you are asking for.
Were referred by California Pools in Southern California to Kerber Bros and California Pools will not return our calls.
Our pool looks like its 5 years old when its five weeks old. They say oh its concrete and it has a mind of its own. If you go with this company you will positively be sorry.
The one person responsible for trowling the spa, broke the spa light when reinstalling it. I asked him why the light was not in all the way, his explanation to me was so the water could get in there. So they have not sent me reimbursement for the spa light and do not respond to fax, calls or messages.
Carrie will tell you, " I left Skip a message" that is all I can do. Skip does not have have a cell phone and the one time he called me the number was blocked.
Get a clue from these friendly tips from a miserably ugly pool owner out over $6500 with an ugly pool and no reimbursement.
John, Redondo Beach, California
This report was posted on Ripoff Report on 06/12/2013 01:46 PM and is a permanent record located here: http://www.ripoffreport.com/r/Kerber-Bros-Pool-Plastering/Norwalk-California-90650/Kerber-Bros-Pool-Plastering-Unprofessional-poor-quality-finishing-left-plaster-all-ove-1058636. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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