• Report: #1115479

Complaint Review: Kevin A Deloria

  • Submitted: Tue, January 14, 2014
  • Updated: Tue, January 14, 2014

  • Reported By: wiredcomm — Alabama
Kevin A Deloria
1690 S. Ohio Street Martinsville, Indiana USA

Kevin A Deloria Martinsville Dental Clinic Performed procedures on our child that insurance would not cover Martinsville Indiana

*Consumer Comment: A couple of things...

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The Martinsville Dental clinic gave estimates in writing for our childs dental work. We were told that the estimates were given to us after the Martinsville Dental Clinic had verified everything with our insurance company.  Turns out that they performed procedures that the insurance company will not not pay for due to age restrictions and we are stuck with the entire bill.  If you are going to use this Dental Clinic make sure you get everything in writing up front and be specific when telling them not to perform any procedures your insurance will not cover.

The office staff also became very rude and quickly blamed the insurance company for the problem, and did not want to continue the conversation when it was pointed out that we had estimates in writing given to us by them for what the insurance would cover and what they would not. Office staff said even though we had it in writing the estimates did not mean anything.

The office staff also refused to let us speak to the doctor.


This report was posted on Ripoff Report on 01/14/2014 02:38 PM and is a permanent record located here: http://www.ripoffreport.com/r/Kevin-A-Deloria/Martinsville-Indiana-46151/Kevin-A-Deloria-Martinsville-Dental-Clinic-Performed-procedures-on-our-child-that-insuran-1115479. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 Consumer Comment

A couple of things...

AUTHOR: Ken - ()

Insurance companies don't always ask all the questions necessary for an accurate assessment.

Second, were these "procedures" unnecessary and or frivolous?  If they were, indeed needed, what were you going to do to get them done?  Also would the insurance outcome be ANY different with another dentist?  IF you were a bit reasonable the dentist may have worked out a payment plan with you.

"be specific when telling them not to perform any procedures your insurance will not cover."

I guess this answers my guestion about "necessary" procedures..apparently these weren't and you were just trying to use your insurance.  Have you ever read the agreement you signed that says YOU are responsible for any charges not covered by YOUR insurance?

I don't see ANY Ripoff here.

 

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