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Report: #1342176

Complaint Review: Killarney Living Pty. Ltd. - Melton, Victoria Other

  • Submitted:
  • Updated:
  • Reported By: Mark James — Other New Zealand
  • Author Confirmed What's this?
  • Why?
  • Killarney Living Pty. Ltd. 1-3 Killarney Drive Melton, Victoria, Other Australia

Killarney Living Pty. Ltd. Killarneyshopping.comKillarneyliving.com.au Russell Grace, Australia, Victoria, Melton, Home Goods, Living room Melton, Victoria Victoria, Internet

*REBUTTAL Individual responds: Apology to Customer

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 I ordered 20xoven safe glasslock containers from this company online on 2 November 2016 for $160 to be shipped to my residence in New Zealand. Payment was accepted on the same day. No replies or estimated time of delivery was given. Vendor did not ship the item, and no item was received. Vendor did not reply to my e-mails sent on 8th and 15th November 2016 and phone call and voice mail on 15th November 2016. Vendor did not return my phone call. I have filed a dispute with my credit card, and had successfully got a refund back. I believe this company is conducting illegal scams to unsuspecting victims. ie. you buy their products, and they never ship the item. To this day, the seller never contacted me. For more info of the scammer tied to this domain name please refer to its whois: https://who.is/whois/killarneyshopping.com

This report was posted on Ripoff Report on 12/08/2016 06:51 PM and is a permanent record located here: https://www.ripoffreport.com/reports/killarney-living-pty-ltd/melton-victoria-other-3337/killarney-living-pty-ltd-killarneyshoppingcomkillarneylivingcomau-russell-grace-aus-1342176. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
0Author
0Consumer
1Employee/Owner

#1 REBUTTAL Individual responds

Apology to Customer

AUTHOR: Anonymous - (Australia)

POSTED: Thursday, March 02, 2017

I would like to reach out to the customer who initiated this report and express my personal and sincere apologies. This website was incomplete and was not meant to have been live at the time of the purchase. I would like the opportunity to rectify this issue as it was a once off and we were oblivious to your troubles. 

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