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Report: #1218936

Complaint Review: Killermotorsports - Burleson, TX

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  • Reported By: Retired PoPo — conroe Texas USA
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  • Killermotorsports 100 Syble Jean Dr. Burleson, TX, USA

Killermotorsports Nor warranty service or support Burleson Texas

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I had purchased a Taurus 400 UTV from them. Everything seemed fine very friendly online and by phone. It took 3 weeks longer to receive merchandise than they had promised and keep getting run around when called to ask. It did finally arrive and the vehicle was as promised just the wrong color. They had no explaination but color wasn't important. Assembly went well with one problem - the "Parking or Hand Brake Light" wasn't working. I called to ask the service department, the technical department and customer service to ask for help on getting the light to work. This lasted for over two months with no reply but assurances from customer service that someone would call. I ended up taking it to a local shop and it was just a matter of adding an electrical connection that was missing at a cost of $125. I sent a letter to Killermotor sports advising them of what I had found and the cost locally. Theyt did not reply so had it fixed. Thee local guy said it was an easy fix. My problem and concern for others is that if they won't follow up on a simple issue then they probably won't follow up on any major problem. Buyer beware.

This report was posted on Ripoff Report on 03/29/2015 07:29 AM and is a permanent record located here: https://www.ripoffreport.com/reports/killermotorsports/burleson-tx-76028/killermotorsports-nor-warranty-service-or-support-burleson-texas-1218936. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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