- Report: #776921
Report - Rebuttal - Arbitrate
Complaint Review: Kim and Ashlee's Cakes & Cookies
Kim and Ashlee's Cakes & Cookies3514-13th Avenue Regina, Saskatchewan United States of America
Kim and Ashlee's Cakes & Cookies Business? Nope, just immature, rude girls taking peoples money. Regina, Saskatchewan
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My fianc and I arrived at the bakery at 10:20, and the two women we hurriedly touching up the hideous monstrosity. It was misshapen, cracked, discoloured and uneven.
After a moment of hesitation, I stated, Im not sure what my mother ordered, but I really dont think this is it. The response I received was, It's not meant to be a replica. It's just a representation." After pointing out a few of the flaws, the reply was then, "Well, if she doesnt like it, she can call us. To which I responded, Well, get your phone ready. [continued below]....
My mother was not impressed with the cake; nor was anyone else. In fact, it was the laughing stalk of the eventand we were left eating sheet cake from a grocery store. That cost an extra $125, and 45 minutes of my time. I was then late for our event.
My mom was eventually sent a snotty letter from Kim and Ashlees, stating that as both she and I were so rude, they were throwing $90 of gift certificates at us and hoping never to see, or hear from us again. We were not rude but this business is certainly untrustworthy, and unprofessional. After spending nearly $400 on the cake and on the back-up cake from the grocery store, they neednt worry. We wont be back. But we wont sit quietly, either!
This report was posted on Ripoff Report on 09/14/2011 09:06 PM and is a permanent record located here: http://www.ripoffreport.com/r/Kim-and-Ashlees-Cakes-Cookies/Regina-Saskatchewan-/Kim-and-Ashlees-Cakes-Cookies-Business-Nope-just-immature-rude-girls-taking-peoples-776921. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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