- Report: #1129666
Report - Rebuttal - Arbitrate
Complaint Review: King of Carz
King of Carz809 Wood Street Johnstown, Pennsylvania USA
King of Carz ,Troy (Certified Mechanic of the facsility) King of Carz, Engine replacement job Johnstown Pennsylvania
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I am extremely dissatisfied with the service I recieved from King of Carz, especially Troy, their certified mechanic.
I took my truck there to have an engine put in. On Feb 14, 2014 my Ford Expedition engine was supposed to start being worked on that day and completed in 3 days. After 3 days passed I went to check on my truck to find out the work wasn't completed yet.
To make a long story short I got my truck back two weeks later and we test-drove the truck together. He said there was a pipe need to be replaced and Troy said he would fix it next day so show up at the shop next day.
While I had the truck it started to run funny and senser light came on. I called and told Troy that and he said he'll take a look at it. I went numerous times to the shop where he would not be there after he promised me to meet up there 5 to 6 times.
I paid him $1,100 to replace my engine and the same thing that was wrong with it is the same problem now.
Four and Seven is missing. I have also asked several times for the paperwork for the engine that supposed to have warrenty on so I can exchange the engine. He avoids to show up with the paperwork to meet me.
It is now March 10, 2014 and he started to say that I threatened him with my text message, which all I said in it was "I'm not the one to be be messed with", meaning I will sue him. I never threatened with bodily harm.
All I needed was my truck fixed and after the 6th time with promises and lies to buy time and now trying not ot answer my phone calls or his managers' calls.
I repeatedly assured him if he can do the work within the time he promised and each time was YES with actual date.
We are ripped off, $1,100 short with still messed up car.
This report was posted on Ripoff Report on 03/10/2014 02:54 PM and is a permanent record located here: http://www.ripoffreport.com/r/King-of-Carz/Johnstown-Pennsylvania-15902/King-of-Carz-Troy-Certified-Mechanic-of-the-facsility-King-of-Carz-Engine-replacement-1129666. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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