- Report: #1044606
Report - Rebuttal - Arbitrate
Complaint Review: Kirby cleaning systems
Kirby cleaning systems11205 Alpharetta Highway Roswell, Georgia United States of America
Kirby cleaning systems Kirby Vacuum Distributors...Solicitors...Liars...scam artist Solicitors...Liars...scam artists Roswell, Georgia
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My appointment day came, the time was set for 3:00 surprisingly it was by the same lady that came and did the survey which really took me off gaurd and she was 30 min late for the appointment. She came and unloaded everything in the house with another guy who helped her bring everything in. She told me she was new to the company and again reassured me that she was not trying to hard sell me anything and just wanted to show the unit. As she was setting everything up she started a conversation up and mentioned that there was a trip up to Hawaii and asking a lot of questions about our household I guess to feel out income or something. But previously being in sales at that point I knew what she was doing. She said that she was previously a paralegal and wanted to start doing something else because she wanted a different career. I thought that was weird afterall who in there right mind would leave a good job like that? I understand getting tired of something but really a solicitor? She starts showing me everything that the vaccum did. I let her continue because honestly I was pretty impressed with what the vacuum did. 3 hours later my carpet was still not cleaned and as impressed by the vacuum as I was I was getting a bit tired of her going room to room showing all the different attachments, by that time I got the point of what the vacuum did. My husband finally stops her and asked how much longer she was going to be, she says "i am just going to vaccum up the floor real good and then I will start cleaning the carpet." An hour and a half later she finally started doing the carpet cleaning after we told her we had to go becuase we had dinner plans.
Before she started cleaning the carpet we asked the price, she would not give an exact price to us but said we could discuss it. My husband called her out on everything she was saying because as she was talking he was looking the company and what others had to say about them and the vacuum. He told her he could get the same vacuum online much cheaper so why should he buy that one. She was taken off guard by it and he asked her to clean the carpets because we had to go. Long story short either the carpet cleaning portion of the vacuum really sucked or she did a poor job because it did not get up any dirt at all. You can still see the everyday use of the carpet and it was soaked the rest of the day/night. Also what was weird is that she asked to use my phone when she got there so she could "check in" then again asked to use it when she left to "check out"
These people lied to me saying that I won a free carpet cleaning to get into my house to try and sell me something. I understand making a living but to lie to people to get into there house is dispicable and discusting. She made herself at home also taking off her shoesand sitting on the arm of my couch. Who does that?!? Dont trust what the say, they will lie to get into your house and your personal area to try and sell a vacuum.
This report was posted on Ripoff Report on 04/19/2013 11:39 AM and is a permanent record located here: http://www.ripoffreport.com/r/Kirby-cleaning-systems/Roswell-Georgia-/Kirby-cleaning-systems-Kirby-Vacuum-DistributorsSolicitorsLiarsscam-artist-Solic-1044606. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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