- Report: #1040010
Report - Rebuttal - Arbitrate
Complaint Review: Kiss Janitorial
Kiss Janitorial13498 Pond Springs Rd Ste A Austin, Texas United States of America
Kiss Janitorial After services was cancelled and paid in full, they try to claim there is a past due that was over 1.5 year old Austin, Texas
*REBUTTAL Owner of company: K.I.S.S. REBUTTAL
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but the supervisor never did show up. Therefore, we decided to terminate their services and hire someone else for our weekly cleaning service. We received our final bill in Sept 2012 and we immediately paidfor that invoice..
After that, we began getting call from their office manager saying we still owe them 1 more month of service that dated back 1.5 years ago (they now say we are past due 1.5 years ago) and unless we show them a cancel check, we are responsible for the payment. issue
#1. We were never told that we were past due.. even with the last invoice, it didn't show us being past due #2 we have switched to a different bank over a year ago and we have no more access to bank we were using. KISS never mention any past due until we terminate the relationship and now they have been harassing us for payment. This is a shady business that should not be allowed to be accredited by BBB.
This report was posted on Ripoff Report on 04/02/2013 11:25 AM and is a permanent record located here: http://www.ripoffreport.com/r/Kiss-Janitorial/Austin-Texas-78729/Kiss-Janitorial-After-services-was-cancelled-and-paid-in-full-they-try-to-claim-there-is-1040010. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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