- Report: #887579
Report - Rebuttal - Arbitrate
Complaint Review: Kitchen Advance
Kitchen AdvanceInternet, Arizona United States of America
Kitchen Advance Gourmet Cooking Online Received Items I did not Order Internet, Arizona
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I received, from Kitchen Advance, the cookbook, along with two items I didn't order, and was charged $24.85, and the charge appeared on my account as Kavi Kavi in California. There was no packing slip or invoice included with my order, and there were no return instructions. A thank you note in the package suggested I could find "details on the terms and conditions of your purchase" at kitchenadvance.com. Absolutely nothing there! I called the 888 number listed in the thank you note, received return instructions, but when I asked for a copy of my invoice/order, I was disconnected.
In checking my debit card to find out how much I was charged, I found the Kavi Kavi charge, called them, was disconnected twice, before I finally got to someone who confirmed they were affiliated with Gourmet Cooking Online. I now have to return these unordered items at my expense and hope I someday get my money back.
This report was posted on Ripoff Report on 05/24/2012 11:31 AM and is a permanent record located here: http://www.ripoffreport.com/r/Kitchen-Advance/Internet-Arizona-/Kitchen-Advance-Gourmet-Cooking-Online-Received-Items-I-did-not-Order-Internet-Arizona-887579. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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