- Report: #1069089
Report - Rebuttal - Arbitrate
Complaint Review: KitchenAid
KitchenAid553 Benson Road, Benton Harbor, MI 49022 Benton Harbor, Michigan USA
KitchenAid Built in Refrigerator - $7,000. WASTE Benton Harbor Michigan
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I purchased a KitcenAid Built in Refrigerator for $7,000.00 2 months after puchase I called their repair service and indicated that the bottom drawer of the refrigerator did not seem to keep anything cold enough - especially meat. Every other refrigerator I have owned always kept the meat cold. Cold air is supposed to drop. Not in the refrigerator. THe temperature in the bottom drawer runs 43 degrees. After several phone calls and service calls KitchenAid engineers now tell me that it is normal for that. That is the way it is supposed to be. They have done nothing but push me around from person to person. When the last repair man was here he replaced the evaporator motor. He did this after he stood in my kitchen and callled Kitchenaid and they advised him that was the problem. However, after that repair the temperature went up to 45 degrees He then called Kitchen aid again and they instructed him to test all of the thermisters. [continued below]....
This report was posted on Ripoff Report on 07/22/2013 12:08 PM and is a permanent record located here: http://www.ripoffreport.com/r/KitchenAid/Benton-Harbor-Michigan-49022/KitchenAid-Built-in-Refrigerator-7000-WASTE-Benton-Harbor-Michigan-1069089. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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