- Report: #764649
Report - Rebuttal - Arbitrate
Complaint Review: kmart
kmart119 Old Court Rd. Pikesville MD, Maryland United States of America
kmart hopewell promotions, inc Kmart let into there stores this company to sell jewerly that was a ripp off and scam. Pikesville MD, Maryland
*Author of original report: call from Hopewell about jewlery scam
*REBUTTAL Owner of company: Customer Refund Rebuttal
This Co. was allowed in the Kmart stores to do their promotion sale by the Kmart Head quarters.
Consequently since we still did not know yet this jewelry was yet a scam my husband and I went back the second day and he purchased the silver set in cash, as well as other customers that bought the same stuff. None of those that paid cash received any receipt for their purchase. But the salesman was such a good talker it made you completely forget.
I since have contacted the jewelry Company as well as my neighbor and was very friendly and going to send us our money back with out returning the jewelry, and they would return our money in a few days.
Several days went buy and more calls were made and then the same lady we talked to said she never said that and did not send any money and we needed to return the jewelry. This was totally the complete opposite of what she had said and denied that she lied and was very nasty that I was upset and had raised my voice.
Since then I have contacted Kmart Customer Relations and they are sending a letter with this information to Corporate Headquarters. And she said they should be contacting me as soon as they get the letter.
We will see if and what action they will take in this matter. I hope that they will. Since they are responsible for letting these scams allowed in their store. This is surely not good for Kmart's business.
I will give them time to respond, since Hopewell seems at this time unwilling to make it right for our purchases.
One last comment, what is Hopewell doing with all the cash they took in? That is a big question. They are unwilling to remark on this matter.
This report was posted on Ripoff Report on 08/13/2011 03:13 AM and is a permanent record located here: http://www.ripoffreport.com/r/kmart/Pikesville-MD-Maryland-21208/kmart-hopewell-promotions-inc-Kmart-let-into-there-stores-this-company-to-sell-jewerly-th-764649. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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