- Report: #764649
Complaint Review: kmart
| kmart 119 Old Court Rd.
Pikesville MD, Maryland United States of America |
|
kmart hopewell promotions, inc Kmart let into there stores this company to sell jewerly that was a ripp off and scam. Pikesville MD, Maryland
*Author of original report: call from Hopewell about jewlery scam
*REBUTTAL Owner of company: Customer Refund Rebuttal
Does your business have a bad reputation?
Fix it the right way.
Corporate Advocacy Program™
This Co. was allowed in the Kmart stores to do their promotion sale by the Kmart Head quarters.
Consequently since we still did not know yet this jewelry was yet a scam my husband and I went back the second day and he purchased the silver set in cash, as well as other customers that bought the same stuff. None of those that paid cash received any receipt for their purchase. But the salesman was such a good talker it made you completely forget.
I since have contacted the jewelry Company as well as my neighbor and was very friendly and going to send us our money back with out returning the jewelry, and they would return our money in a few days.
Several days went buy and more calls were made and then the same lady we talked to said she never said that and did not send any money and we needed to return the jewelry. This was totally the complete opposite of what she had said and denied that she lied and was very nasty that I was upset and had raised my voice.
Since then I have contacted Kmart Customer Relations and they are sending a letter with this information to Corporate Headquarters. And she said they should be contacting me as soon as they get the letter.
We will see if and what action they will take in this matter. I hope that they will. Since they are responsible for letting these scams allowed in their store. This is surely not good for Kmart's business.
I will give them time to respond, since Hopewell seems at this time unwilling to make it right for our purchases.
One last comment, what is Hopewell doing with all the cash they took in? That is a big question. They are unwilling to remark on this matter.
This report was posted on Ripoff Report on 08/13/2011 03:13 AM and is a permanent record located here: http://www.ripoffreport.com/r/kmart/Pikesville-MD-Maryland-21208/kmart-hopewell-promotions-inc-Kmart-let-into-there-stores-this-company-to-sell-jewerly-th-764649. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.
Click Here to read other Ripoff Reports on kmart
If you would like to see more Rip-off Reports on this company/individual, search here:
Search Tips#1 Author of original report
call from Hopewell about jewlery scam
AUTHOR: C. Teeter - (United States of America)
SUBMITTED: Thursday, January 17, 2013
I asked them if they could prove that their jewelry is not fake and if they could prove that the monies that they received in cash was reported to the irs ( since their was no actual receipt) they had said that the paper that came with the jewelry was the receipt, that was no receipt, excuse me but i know what a receipt is, duh!!! So therefore i am not willing to change my mind and take this off this site.
i said i was sorry but that is the way i feel. i was very honest with them when they said they would refund my monies. i stated we finally got the monies back but thank you. there is more to this than my return of the money. there is more to this and i don't feel they can prove that they are an honest and trustworthy company. being nice is good but not enough to change my mind without proof that they can not show me!!!!!
Sorry but i am here to help protect those that are still out there so they hopefully will not get scammed and are not buying something that is not what they say it is...
#2 REBUTTAL Owner of company
Customer Refund Rebuttal
AUTHOR: harvey - (United States of America)
SUBMITTED: Wednesday, January 16, 2013
Cathy in Waverly, New York filed a Rip-off Report in August 2011. In the report Cathy stated that she had not received a receipt, however, we refunded the money to her even though we weren't convinced it was our merchandise. There are several other companies that sell the exact same product in K-Mart stores. Also, Cathy states in the report that her husband purchased jewelery via debit card. In this instance, a receipt would have to have been printed which they failed to furnish.
In the name of good-will we refunded her money anyway. Unfortunately, the complaint is still on Rip-off Report and we would like nothing more for it to be taken down. This kind of complaint not only hurts us, but the charities we support as well. Thank you.

