• Report: #868022

Complaint Review: kmart

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  • Submitted: Fri, April 13, 2012
  • Updated: Fri, April 13, 2012

  • Reported By: common sense — detroit Michigan United States of America
kmart
100 south port detroit, Michigan United States of America

kmart sears sears kmanrt detroit, Michigan

*Consumer Comment: By the way...

*Consumer Comment: I don't get it

*Consumer Comment: I guess your complaint must be that you tried to return something to Sears...

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Sears owns Kmart. Sears ticker (SHLD) stock price $50  Nasdaq.  Amazon $190 Ticker (AMZN) Nasdaq. 100 years ago Sears prided itself as being the biggest wholesaler in the world. The company said if you do not like/wish to return the product we will refund your money, no questions asked, Sears grew larger and larger. That sound policy kept them number #1 for decades.  No more.  Sears bought Kmart, in the process millions, upon millions of stock was granted to upper mgmt. and then was cashed in.  Fast forward to today. Kmart, no receipt no return policy. I see corporate America has forgot that people stop and shop where they do not matter, and despite 100's of locations also online web site Sears feels that $50 stock price vs. a $200 stock price means nothing. Is this the way Sears wants to return shareholder equity?  Amazon, one location, been in business 10% of the time Sears has been in business, a monkey could run Sears better. Why would anyone shop where you must adhere to policies that 100 years ago our grandparents would slap you in the head and ask you "where is your common sense". Oh wait, we do have our common sense, ....Sears ticker (SHLD) stock price $50  Nasdaq.  Amazon stock price $190 Ticker (AMZN) Nasdaq.   


This report was posted on Ripoff Report on 04/13/2012 08:00 AM and is a permanent record located here: http://www.ripoffreport.com/r/kmart/detroit-Michigan-/kmart-sears-sears-kmanrt-detroit-Michigan-868022. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
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#1 Consumer Comment

By the way...

AUTHOR: voiceofreason - (United States of America)

Kmart bought Sears, not vise versa.

And for all the very legit beefs posted here against them, mostly appliance/service related, yours is garbage. No receipt? Hardly any store will accommodate you anymore. That's the LEAST reason not to shop at a place.

And stock price per share means nothing. A business could have 1 million shares outstanding at $190 each, or 20 million at $50 each. Which corporation is worth more, huh?

That Amazon probably does have total value above Sears is beside the point. You picked the wrong indicator to display that.
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#2 Consumer Comment

I don't get it

AUTHOR: Ramjet - (U.S.A.)

Why is it SOOO hard to keep your receipts?

Just get in the habit of putting them all in a central place when you get home ( a drawer, an envelope, a box etc.).  Then periodically weed out the ones you don't need any more.

Then you won't have these ridiculous problems.

Additionally, why do some people have dozens or more of returns a year.  I'll bet I haven't returned more that 10 or 15 things in my whole life - 69 years so far.  I don't get it.
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#3 Consumer Comment

I guess your complaint must be that you tried to return something to Sears...

AUTHOR: Ken - (USA)

without a receipt and they would take it back...right?

Many other companies are tightening their return policies due to serial offenders.

Some not only require a receipt, but limit the number of returns in a fixed period of time.

It's a necessity, due to people having gotten in the habit of just buying something on impulse, trying it for awhile and then returning it due to buyer's remorse.

It's VERY costly for the retailler and those losses are passed on to everyone else in the form of higher prices...get over it.

Guess I must have missed the relevance of the stock prices you posted.

It's NOT at all relevant.

BTW, why would you expect a company to still be adhering to the policies of 100 years ago, when EVERYTHING else in the world, including people taking advantage more, has changed?

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