- Report: #986411
Report - Rebuttal - Arbitrate
Complaint Review: kmart
kmartInternet United States of America
kmart shop your way rewards deceptive program Internet, Internet
I got all the way through the order to the point of paying for it and clicked on "redeem my points" and got a error message stating my purchase was not elligible. I clicked on "why" for and explanation and one of the reasons given that could possibly be the cause of this was that the product was not a Kmart or Sears item. I thought surely this was wrong as I was ordering it off of their website that they gave in the email.
I then looked at the small print in the "cart" and noticed under the item that it said " sold by shopping warehouse". I was never directed to a third party site as the "exclusions" or "terms and conditions" state would cause my points to be ineligible. So the points I have that will expire on 12-24-12 are useless to me. I followed their "rules" and expected this to be from k-mart or Sears as they both sell camping supplies. This was not the case and is quite a scam!!
I wonder how many others they have ripped off with this? This is basically bait and switch and I hope to find others this has happened to so that we can take action against them. I will be posting my experience on social networking sites as well.
This report was posted on Ripoff Report on 12/23/2012 07:42 PM and is a permanent record located here: http://www.ripoffreport.com/r/kmart/internet/kmart-shop-your-way-rewards-deceptive-program-Internet-Internet-986411. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
If you would like to see more Rip-off Reports on this company/individual, search here:Search Tips
In order to assure the best results in your search:
- Keep the name short & simple, and try different variations of the name.
- Do not include ".com", "S", "Inc.", "Corp", or "LLC" at the end of the Company name.
- Use only the first/main part of a name to get best results.
- Only search one name at a time if Company has many AKA's.
Advertisers above have met our
strict standards for business conduct.