- Report: #1065896
Report - Rebuttal - Arbitrate
Complaint Review: kobie kooling
kobie koolingpo box 60099 fort myers, Florida USA
kobie kooling Fred Kobie kobie wants to sell new systems not repair systems with minor problem fort myers Florida
*General Comment: kobie
*General Comment: extortion by kobie
*REBUTTAL Owner of company: UNLICENSED CONTRACTING IS A CRIME
*Author of original report: Resolution with Kobie Kooling
*REBUTTAL Owner of company: Anonymous Report is False and Slanderous
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my home ac system was blowing warm air.since kobie had installed system 10 years prior we called them hoping to gain some honest help from them because of that. Big Mistake! the repairman showed that there was a high amp value at compressor and no voltage from capacitor assy.
we agreed to repl. capacitor and afterwards system started to blow cool air again.however he said that amperage draw was still high and based on age of system that cooling probably wouldent last long and recommended a complete replacement of system for over 5000.00 dollars.
since it was extremely hot we felt we had no choice but to agree although we explained that it was a huge hardship financially for us. the repairman left and we started to wonder if maybe we had acted too quickly and decided to get a second opinion.
the other company we called came right out and checked system values and said that all the numbers looked fine and he could not recommend a new system at this time.i asked about the high amp. draw number that the kobie guy had shown me and he said it was common for that number to show high for a little while after capacitor repl. but to then recover to normal if compressor was ok.
when i contacted kobie to stop purchase of new system we were told that they had done a lot of "work" to prepare for new system repl.and that we would still be responsible for those charges.we were more than willig to pay for service call,repair of capacitor and all part used but that wasnt good enough for kobie.so instead of the actual repair and parts bill[500.00 dollars]which was high according to second company,Fred Kobie insisted on charging us an additional 500.00 dollars for who knows what for a total of 1000.00 dollars.
bottom line is kobie was upset that we had cancelled new system[which second company said they could install for 1000.00 less than the kobie quote] and so took 500.00 extra dollars from my card number and refuses to refund it. the system is still working perfectly since then and all elec. values are fine.when i tried to calmly state my case to Fred Kobie he made snarky comment about not being able to give me an hvac lesson over the phone and there would be no refund.
whatever you do make sure you dont call Kobiekooling for your ac repair.they are one of those ac companies only interested in selling over priced new systems
This report was posted on Ripoff Report on 07/10/2013 11:13 AM and is a permanent record located here: http://www.ripoffreport.com/r/kobie-kooling/fort-myers-Florida-33906/kobie-kooling-Fred-Kobie-kobie-wants-to-sell-new-systems-not-repair-systems-with-minor-pr-1065896. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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