• Report: #1139801

Complaint Review: Kolb Electric

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  • Submitted: Thu, April 17, 2014
  • Updated: Mon, April 21, 2014

  • Reported By: Zahoor — Derwood Maryland
Kolb Electric
3000-C Ventrie Court Myersville, Maryland USA

Kolb Electric Unauthorized work. Break-in the house unauthorized using Credit card to pry the door open Myersville Maryland

*REBUTTAL Owner of company: Oh Tyg

*General Comment: Funny....

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I have engage Kolb electric to perform the service entrance work on our house located on (((REDACTED))) on 4/7/2014. Chris Remaley gave me a quote of 1018. I agreed they did the job and I paid them. While the city inspector was there he found some code violation and ask Kolb electric to pull the appropriate permit and pull all the switches, outlets and light out so he can come back and check again. Chris gave a quote of $775 verbally which I agreed to. They did the job on 4/14. and I paid them for that work. When the city inspector came to check, he found some more violations. Chris called me on 4/15 and gave me a quote of $2000. I told him I do not have that Kind of money and to hold off for couple of days until I try to find the money. On 4/15 I sent him an email at 2:40 pm asking him to give me a written quote of what needs to be done and an invoice for the $775 that I have already paid. On 4/15 at 2:56pm, he sends me this response

"Hi as I told you this morning I cannot give you a price because some of the issues are in the walls, at the end of the day I should have a better idea and will talk to James in the morning and see if we can figure out a price. I will call you in the morning.

 

Thank you,

 

              Chris Remaley

              Estimator

              Kolb Electric, Inc.

              Phone # 301-293-9500

              Fax # 301-293-2735

              www.kolbelectric.com"

I sent an email to Carmen Smith also the same day asking for the invoice. Chris did not call me next day and I waited all day for the written quote and the invoice. On 4/17, I send another email to Carmen Smith at 9:07 asking for the same. At 10:00am I decided to drive down to the house. This house has an electronic Lockbox. When I reached there, I was surprise to see James working there. I ask him why he is there and he said Chris has told him to go and work here and that he has been working since yesterday (4/16). I immediately called Chris and told him that I have not authorized this work and how is it that they are here. I also referred him to the email he has send me that he will call me next day. I also reminded him the conversation that I had with him that I do not have that kind of money and asked him to hold off for couple of days. To that, he asked James to stop work and leave.

At this time, I asked James how he got into my house, as I have not given him a code or a key. He admitted that he used his credit card to pry the door open both days. I was so shocked and speechless that a professional company like this can break in someone house with a Credit card. My house did not feel safe anymore to me. Before I left I made sure that doors are nailed down from inside and told my neighbor that if they see Kolb electric van to call me and call police. I also posted "No trespass" sign on the windows.

Later on the day around 4:23pm Chris call me and left me a voicemail demanding money for that work that James did for the last two days and threatened me that he will have the city inspector turn off my power if the payment is not arranged.


This report was posted on Ripoff Report on 04/17/2014 09:26 PM and is a permanent record located here: http://www.ripoffreport.com/r/Kolb-Electric/Myersville-Maryland-21773/Kolb-Electric-Unauthorized-work-Break-in-the-house-unauthorized-using-Credit-card-to-pry-1139801. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 1Consumer 1Employee/Owner
Updates & Rebuttals

#1 REBUTTAL Owner of company

Oh Tyg

AUTHOR: MI Anon - ()

As usual up to your moronic ways lol Try reading the full report before you go on your rant. Maybe you won't sound like an idiot next time :)

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#2 General Comment

Funny....

AUTHOR: Tyg - ()

 I find this report to be funny as all h***. How exactly did you expect them to DO the work if you had left NO WAY for them to get into the house to do the work that you have contracted them to do? Im thinking this report is LESS about them having to break into your house and MORE about the AMOUNT you have to pay. YOU wanted the work done, it was YOUR responsability to ensure they had access to the house to do the work. What I find funny as all hell is that if they HAD just said "oh well" and left we would see a report FROM YOU about them NOT doing the work. You cant have your cake and eat it too you know.

Why dont you examine this issue a bit more THEN post about it. I feel you are purposfully IGNORING your part in this in favor of blasting THEM. If YOU did not leave a key for them, then them getting into your house with a credit card would be acceptable. Because YOU contracted THEM to do a job and if they DIDNT do it, they would lose your business. So even YOU have to admit that since YOU did not leave a way for them to gain entrance to YOUR home that since they didnt break a window to gain entry and did no damages to your door it should be considered a "push". Was it appropriate for them to gain entry in that manner. NO!!!!! But YOU didnt give them a choice. So they did what they had to do to ensure the job that YOU wanted done was in fact completed.

YOU blasting THEM about a issue YOU had complete control over only goes to show that YOU are the one with a issue. YOU did not leave a key. YOU expected this job to be completed. Are YOU seeing the pattern here?? YOU YOU YOU. It always surprises me at the LACK of RESPONSABILITY people like youhave. Oh youre GREAT at pointing out when others make a mistake but you give YOURSELF a massive pass in favor of blasting others. DOnt you think you should examine YOUR part in the situation BEFORE you go blasting them?? I understand WHY you would dismiss YOUR part in this. YOU think YOU are perfect and YOU never make a mistake. And once someone shows YOU that YOU did indeed make a mistake, you will deflect the responsability off to someone else. Probably something like "Oh I was TOO BUSY and FORGOT" or " Well THEY should have called me" or even better...."I feel IM paying to much and Im doing this because I want a lower price". Odds are that the last part holds MORE truth then your entire post.

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