• Report: #1092166

Complaint Review: Kollagen intensive

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  • Submitted: Tue, October 15, 2013
  • Updated: Tue, October 15, 2013

  • Reported By: Sally — Pensacola Florida
Kollagen intensive
55 N. Donelson Street Pensacola, Florida USA

Kollagen intensive Be sure and read the fine print; this is not a risk free trial. I returned the product unopened (the risk free trial ) and was still forced to pay $99.95 for two months of a product that I didn't want. This is how they make their money. BEWARE! Pensacola Florida

*REBUTTAL Owner of company: response

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Kollagen Intensive makes their money through the fine print.  Don't think you can return a product for any reason because they will still charge you $99.95 for two months supply, even though you returned unopened the tria product.  Total scam!


This report was posted on Ripoff Report on 10/15/2013 03:26 PM and is a permanent record located here: http://www.ripoffreport.com/r/Kollagen-intensive-/Pensacola-Florida-32502/Kollagen-intensive-Be-sure-and-read-the-fine-print-this-is-not-a-risk-free-trial-I-re-1092166. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 REBUTTAL Owner of company

response

AUTHOR: Kollagen Intensiv - ()

I am sorry to hear about your disappointment with Kollagen Intensiv and that this product did not work for you.

We go through every effort to make our terms as clear as possible.  In fact it’s not possible to continue placing an order unless you check mark the box to say you have read our terms and conditions.  Our terms are written very clearly and they are not hidden in any way.  In addition to the terms we send a receipt with a link to our terms and also a brochure that came with the first shipment stating that it is a trial program and that you may cancel at any time.  If we do not receive a call from the customer then we will assume the customer wishes to stay on the program and a two month supply is automatically shipped out 30 days later.  Due to the generous nature of this program i.e. you receive the first jar for free, we are unable to offer any refunds or returns. 

Please note Kollagen Intensiv is available with a money back guarantee on our non-trial website, however, the cost for this is at the regular price of $59.95 plus shipping.

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