• Report: #366122

Complaint Review: Koolu - Koolu.com

  • Submitted: Sat, August 23, 2008
  • Updated: Sat, August 23, 2008

  • Reported By:Muncie Indiana
Koolu - Koolu.com
5935 Airport RoadSuite 400 Mississauga, Ontario Canada
  • Phone: 905-4811201
  • Web:
  • Category: Liars

Koolu - Koolu.com Defective Cellular Phones The Offer RMA But Then They Add $75 Restock Fee Not Listed Than They Refuse The Returned Package Mississauga Ontario Canada

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I ordered the openmoko neo freerunner phone from koolu koolu.com on there web site they don't mention how defective the cellular phone hardware is, that they sell. I asked for a refund after delivery and they gave me an RMA to return it and tell me there is a $75 restocking fee even though they don't mention it in there shipping and return policy. Then I return it via UPS Standard to Canada for $18.50 and they refused it, making me lose even more on there faulty and defective, badly designed so called cellular phone.

Muncie, Indiana

This report was posted on Ripoff Report on 08/23/2008 12:25 PM and is a permanent record located here: http://www.ripoffreport.com/r/Koolu-Koolucom/Mississauga-Ontario-L4V1W5/Koolu-Koolucom-Defective-Cellular-Phones-The-Offer-RMA-But-Then-They-Add-75-Restock-Fe-366122. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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