• Report: #1108395

Complaint Review: Krogers

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  • Submitted: Thu, December 19, 2013
  • Updated: Thu, December 19, 2013

  • Reported By: RIPPEDOFF — Columbus Ohio
Krogers
2000 East Main Street Columbus, Select State/Province USA

Krogers Kroger Fuel Points Program SCAMS Consumers! Columbus Ohio

*Author of original report: KROGER Customer Service Responded!

*Author of original report: Looks as if you've got a shovel up yours!

*General Comment: to the op

*Author of original report: Subject to unintelligent math deficient idiots!

*Consumer Comment: Please

*Author of original report: Sorry Chum Your 2cents is WORTHLESS!

*General Comment: Price

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 Krogers' Fuel Points SCAM! They overprice gas at Krogers and Turkey Hill to begin with. They give you Fuel Points that aren't applied! Great example: Gas advertised @ $2.89/gal. Consumer applied $0.20/gal. off to purchase of five (5) gallons for a total sale of $16.55. Total RIPOFF!

If the listed price was $2.89/gal. the Fuel Points would have brought the cost down to $2.69/gal. and at a purchase of five (5) gallons the consumer's total sale should have come to: $13.45. The ACTUAL Kroger charge worked out to $3.31/gal! And the company doesn't provide itemized receipts for the sale because there is no paper in the pump machines! Convenient, isn't it?

I had no idea this RIPOFF was so widespread. Had I checked here first I'd never have purchased gas from them. We've shopped Krogers for many years. Never had a reason to distrust them until now. Our entire family is swearing off on this company. We'll shop s competitor from now on. Oh, and btw, Kroger was contacted several times about this bait and switch. Cat must've got their tongues. Neither I or my relative have heard so much as a peep out of them!

 


This report was posted on Ripoff Report on 12/19/2013 02:56 PM and is a permanent record located here: http://www.ripoffreport.com/r/Krogers/Columbus-Select-StateProvince-43205/Krogers-Kroger-Fuel-Points-Program-SCAMS-Consumers-Columbus-Ohio-1108395. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
4Author 3Consumer 0Employee/Owner
Updates & Rebuttals

#1 Author of original report

KROGER Customer Service Responded!

AUTHOR: Original Author - ()

 We heard from Customer Service who took great pains to respond in detail to our concerns. Happy to report [all] issues have been RESOLVED.

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#2 Author of original report

Looks as if you've got a shovel up yours!

AUTHOR: Anonymous - ()

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#3 General Comment

to the op

AUTHOR: Tyg - ()

 You sir are a jackass. Anyone can post as this is a open site. Krogers doesnt give two shakes of a rats a*s that you couldnt use your points. And before YOU start discounting WHAT someone has to say, You need to back the hell off of my RIGHTS!! I HAVE THE RIGHT TO SAY AS I WISH!! SO you can take your statement and shove it.

You dont post on a site dedicated to helping customers and then discount the information you get presented with. Thats just poor breeding on your part. Krogers doesnt care, their points system is a courtesy they give their customers for shopping with them. If you paid a different price then what is or was advertised, then there is a reason for it. Normally that reason is that you did not pay cash. If you did pay cash, then you need to find out what your states regulatory agency is that deals with Gas. Because this store would be breaking their individual state laws. One of which is the "bait and switch" law. It normally states that no business can draw you in with one price then charge a different price then is visably advertised. Most states have this law and you may find a remedy there.

 

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#4 Author of original report

Subject to unintelligent math deficient idiots!

AUTHOR: Captain Kidd - ()

 Remedial math should be your first priority. Who cares where you "don't" work? You obviously can't count which is why you think your points work. Pathetic. If you know how to get a paper receipt out of the pump at purchase I'm sure that'd be helpful. Other than that?  You are suffering from methane overdose. Get your head out of your A**.

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#5 Consumer Comment

Please

AUTHOR: Jessie - ()

 I use my Kroger fuel points all the time and they WORK!  AND before you go off spewing your crap, when you file a report on this site you are subjected to FEEDBACK.  Get over it. 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Grow up.  I use my Kroger discounts everytime I get gas and they work.  Once you file a report here you are subject to rebuttals!! And NO I do not work for Kroger so get over yourself.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

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#6 Author of original report

Sorry Chum Your 2cents is WORTHLESS!

AUTHOR: Anonymous - ()

 Before you go BUTTING you nose into what doesn't concern you shut your trap. You don't represent Krogers nor are you authorized to speak on their behalf. Do us all a favor and keep your worthless opinons (as well as your tired explanations of what happened to you in Vegas) to yourself.

You're a pitiful waste of time who knows NOTHING of the inner workings of Kroger's programs. Crawl back under that rock and CTFU.

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#7 General Comment

Price

AUTHOR: Tyg - ()

 You are also forgetting that HOW you pay can and does affect the prices. If you used a credit or debit card the costs of useing one of those can raise the price as much as .50 cents a gallon. I ran into it in Vegas. Some mom and pop gas station had added an extra .50 cents per gallon. When I went in to question them they explained that each gallon is a seperate item and the costs of running my debit card raised the price. Thankfully I didnt put that much gas in. So before you go blasting them make sure this isnt a issue caused by how you paid.

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