Krystal International Vacation Club Timeshare Sales with hidden fees / not full disclosure of actual agreement Cancun, Quintana Roo, Mexico

According to PROFECO (Consumer’s Protection Agency in Mexico), Timeshares are the Industry they receive more complaints about, and Krystal is one of the most problematic resorts, being that the Company doesn’t respect the timeshare regulations established in Mexico. They have a club called KIVC (Krystal International Vacation Club). On their website, they claim to be one of the best known and loved resorts in Mexico, despite all the complaints filed against them. The Krystal timeshare scam works just the same as other timeshare scam operations, very similar to the tactics used by Mayan Palace. The sales staff invites you to a 90 minutes “sales presentation”, promising free gifts and cash, but without telling you that the real purpose of the invitation is to take you to a timeshare presentation, which is strictly forbidden by the Mexican law.

We've been recently in Cancun, Mexico, on a vacation, and people from Krystal Timeshare presented us that we can invest money as they are in need to expand and improve their property, and in return we would get convenient accomodation over in their hotel or in any of RCI locations. We haven't been exposed to timeshare before, and they insisted in their presentation that this is not a timeshare. However we paid a deposit and signed some parpers, including a promisory note for the rest of the amount of a membership, membership that would alow us to benefit further from what they mentioned. We didn't notice right away that actually we signed timeshare services . More to it, all the other conditions in the contract may enslave us to pay them without benefiting from what we thought. The timeshare word is sort of frequently present in on all the papers we have signed, but at that time they drove the papers so that we haven't noticed it, although we should have read it very carefully

I wish to remove my complaint against Krystal Cancun.

My request to terminate the Agreement for timeshare purchase was granted.

Thank you to Ray Rubio of Krystal for helping me to resolve my complaint.

Please disregard all comments and complaints against Krystal Cancun.

I am satisfied with the outcome and do not have a complaint against them.

My entire credit card account has been closed with a ZERO balance.Here's what it finally took...

Fraud charges were filed with BOA soon after I attempted to cancel my agreement with KIVC. BOA asked only for a copy of the faxes and my Purchase Agreement so they could review Clause 17(the termination clause) to put fraud charges in motion.

A few days later, I emailed Ray Rubio at Krystal, letting him know that fraud charges were filed and he would be in serious trouble legally. He had a rep call my house, the voicemail asking to call back ASAP. Instead, I replied via email. Rubio admitted in email that he did get my cancellation request the first business day after the transaction, so I had it in writing that he did receive my faxed cancellation.

My last correspondence said he would immediately send me via email a Termination Agreement to quickly settle the charges. After 10 days went by without receiving any such document, I emailed him again telling him I didn't believe that the termination agreement document even existed, he was just buying time. I wrote that I was moving forward with all charges.

Within the next 24 hours, my account had a zero balance, case closed.

Bank of America has been working on my behalf to have all charges removed. They recommended filing FRAUD charges against Tiempo Comparte along with my billing dispute. Fraud charges are applicable because Tiempo Comparte received my written request for termination of the agreement within the 5 business days as stated in Claus 17 of the Purchase Agreement.

I have not been responsible for any charges yet and have not received any bills from BOA. Your best chance to emerge victorious:

*Write both email and fax to Krystal within the first 5 business days of entering into the agreement.

* Email and call Regal to let them know you are cancelling the contract. I received a full credit on my card immediately. This also proves that you are making an effort to cancel everything.

*Email the RCI complaints department through their website. You will receive a response with your original complaint attached to support your dissatisfaction and attempts to cancel.

*Call the Bank of America billing disputes and fraud claims departments and cancel your card while you file your claims. If they reissue you a new card, cancel that one too. No one can bill you if you have cancelled the card.

Bank of America has been working on my behalf to have all charges removed. They recommended filing FRAUD charges against Tiempo Comparte along with my billing dispute. Fraud charges are applicable because Tiempo Comparte received my written request for termination of the agreement within the 5 business days as stated in Claus 17 of the Purchase Agreement.

I have not been responsible for any charges yet and have not received any bills from BOA. Your best chance to emerge victorious:

*Write both email and fax to Krystal within the first 5 business days of entering into the agreement.

* Email and call Regal to let them know you are cancelling the contract. I received a full credit on my card immediately. This also proves that you are making an effort to cancel everything.

*Email the RCI complaints department through their website. You will receive a response with your original complaint attached to support your dissatisfaction and attempts to cancel.

*Call the Bank of America billing disputes and fraud claims departments and cancel your card while you file your claims. If they reissue you a new card, cancel that one too. No one can bill you if you have cancelled the card.

Bank of America has been working on my behalf to have all charges removed. They recommended filing FRAUD charges against Tiempo Comparte along with my billing dispute. Fraud charges are applicable because Tiempo Comparte received my written request for termination of the agreement within the 5 business days as stated in Claus 17 of the Purchase Agreement.

I have not been responsible for any charges yet and have not received any bills from BOA. Your best chance to emerge victorious:

*Write both email and fax to Krystal within the first 5 business days of entering into the agreement.

* Email and call Regal to let them know you are cancelling the contract. I received a full credit on my card immediately. This also proves that you are making an effort to cancel everything.

*Email the RCI complaints department through their website. You will receive a response with your original complaint attached to support your dissatisfaction and attempts to cancel.

*Call the Bank of America billing disputes and fraud claims departments and cancel your card while you file your claims. If they reissue you a new card, cancel that one too. No one can bill you if you have cancelled the card.

Bank of America has been working on my behalf to have all charges removed. They recommended filing FRAUD charges against Tiempo Comparte along with my billing dispute. Fraud charges are applicable because Tiempo Comparte received my written request for termination of the agreement within the 5 business days as stated in Claus 17 of the Purchase Agreement.

I have not been responsible for any charges yet and have not received any bills from BOA. Your best chance to emerge victorious:

*Write both email and fax to Krystal within the first 5 business days of entering into the agreement.

* Email and call Regal to let them know you are cancelling the contract. I received a full credit on my card immediately. This also proves that you are making an effort to cancel everything.

*Email the RCI complaints department through their website. You will receive a response with your original complaint attached to support your dissatisfaction and attempts to cancel.

*Call the Bank of America billing disputes and fraud claims departments and cancel your card while you file your claims. If they reissue you a new card, cancel that one too. No one can bill you if you have cancelled the card.

Exactly ONE BUSINESS DAY after the Purchase Agreement escape clause expired, I received a WELCOME email from a representative of KIVC. They seem to have no trouble sending the welcome email, but have a heck of a time responding to REPEATED requests to terminate the agreement within the 5 business days stated in the Purchase Agreement.

I will be joining the fight with the others who have complained, specifically the national media who LOVE to expose scams that harm innocent Americans. KIVC will be HISTORY and will be sued until they are bankrupt!

A now EMPOWERED Scamee!!!!!