- Report: #1135760
Report - Rebuttal - Arbitrate
Complaint Review: L. A. Auto Glass Winaffix
L. A. Auto Glass Winaffix1641 1/2 Westwood Blvd. Los Angeles, California USA
L. A. Auto Glass Winaffix After buying a Groupon for a $100 discount, they upped their price by $100 Los Angeles California
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Saw a Groupon for windshield replacement offered by Winaffix. Paid $29 for the $100 discount.
Called around the L.A. area to get prices for replacing my windshield. Prices quoted for replacement at my home ranged from$129 to $225 and included the largest, most reputable firms.
When I called to make and appointment at their facility to use the Groupon (as instructed, I told them up front that I had the Groupon), they quoted me $325 for the windshield, replaced at their shop. They then said they would lower the price by the $100 of the Groupon and charge me a net price of $225.
When I told them how high their price was, they said that they used a better grade of glass and better mouldings. Having had windshields replaced in the past, I know that this is bull and refused the offer.
Groupon, when contacted, refunded my purchase price of $29 without any hesitation, once they heard this story. They confirmed that this was not the way a Groupon was supposed to happen and said they were going to contact the shop.
This report was posted on Ripoff Report on 04/02/2014 03:18 PM and is a permanent record located here: http://www.ripoffreport.com/r/L-A-Auto-Glass-Winaffix/Los-Angeles-California-90024/L-A-Auto-Glass-Winaffix-After-buying-a-Groupon-for-a-100-discount-they-upped-their-pr-1135760. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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