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Report: #313854

Complaint Review: La Bella Hair Salon - Bernadette Pepe - North Branford Massachusetts

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  • Reported By: lakeville Massachusetts
  • Author Confirmed What's this?
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  • La Bella Hair Salon - Bernadette Pepe 280 Branford Road North Branford, Massachusetts U.S.A.

La Bella Hair Salon - Bernadette Pepe, Tried to lock me in her store and FORCE me to pay 150 dollars for an Updo! North Branford Massachusetts

*REBUTTAL Owner of company: lier

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'm from Massachusetts and i went to a wedding in Connecticut this past weekend. I had to find a place near the wedding to get an updo. I searched on the Internet and found a salon called "La Bella". The salon sounded "upscale" so i booked an appointment.

I showed up to the salon an hour before i had to be at bride's house to take wedding pictures. As i drive up to the salon i was a bit nervous because the place looked like a Fantastic Sams because it is located in a small strip mall but since i was in a last minute situation i had no other options. I walked in and was met by the owner named "Bernadette". She started to put my hair up and i didn't like the way she was doing it so i told her to just take it down and put it in a French twist and i fixed the front of my hair because she was clueless about any of the current in style updo's.

Anyway, now that she was done doing my hair for the second time that literally took less than 5 mins (which i still wasn't satisfied) i got up to pay and the receptionist told me the price was $150.00. I couldn't believe it! I asked her if she said a dollar fifty and she said no -- ONE HUNDRED AND FIFTY DOLLARS!! She said since she had to do my hair twice (keep in mind the second time i did the front and she put the back in a French twist that took 2 mins to do) that she had to charge me twice -- $75.00 x 2 = $150.00. I was appalled and told her i wasn't paying that. She then proceeded to try to lock me in the store and told me she was going to call the police if i didn't pay. At this point i had no choice to pay her because i was already running late for wedding pictures.

Labella hair
lakeville, Massachusetts
U.S.A.

This report was posted on Ripoff Report on 03/01/2008 09:29 PM and is a permanent record located here: https://www.ripoffreport.com/reports/la-bella-hair-salon-bernadette-pepe/north-branford-massachusetts-06417/la-bella-hair-salon-bernadette-pepe-tried-to-lock-me-in-her-store-and-force-me-to-pay-1-313854. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
0Author
0Consumer
1Employee/Owner

#1 REBUTTAL Owner of company

lier

AUTHOR: Maria - (U.S.A.)

POSTED: Monday, April 06, 2009

this girl is a lier i spend 3 hours of my hard earn time on her she was rude to my other clients and my empolyee i didnt appreciate her tash mouth and she should know if she had any class updo start at 100.00 i wasted 3 hours on her she just didnt like her hair up she even told me this but the bride wanted all the girls to wear it up i never lock her in she was yelling out the door to her boyfriend using the f word her boyfriend went in the car to get away from her acting like a baby and he said that so she should tell the truth and stop lier will take it far if this didnt stop and stop wasting your money on a made up wed page

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