• Report: #228943

Complaint Review: LA Fitness

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  • Submitted: Fri, January 05, 2007
  • Updated: Sat, January 06, 2007

  • Reported By:carmichael California
LA Fitness
11932 VALLEY VIEW STREET Garden Grove, California U.S.A.

LA Fitness Personal Training RipOff Removed Instructions from Exercise Machines Garden Grove California

*Consumer Comment: Pretty Bad

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LA Fitness uses a contractor for its personal training service called Body of Change. I met with a trainer yesterday on 1/4/07 at the Garden Grove LA Fitness location. The trainer stated that he had no training or certification to work as a personal trainer, but had recent military experience that enabled him to be a fitness expert. This Body of Change trainer refused to train me to use the LA Fitness exercise machines and insisted that I must pay for an expensive package for this instruction. I was told that I would be required to pay a $150 processing fee, plus another $150 which would enable me to have eight sessions with the non qualified personal trainer. I the Body of Change manager what the qualification were to be a trainer at LA Fitness, he said none, that he will not hire college graduates who have kinesology degrees, because they don't know anything. LA Fitness has removed all of the instruction cards from the exercise machines at the Garden Grove location, so clients must ask the Body of Change staff to assist them with the use of the machines.

I did not fall for this Body of Change/LA Fitness ripoff, a processing fee which is the same rate as the so called professional services which is provided by an uneducated amateur, is just a rip off. I am bothered by the fact that Body of Change/LA Fitness hires personal trainers with no educational background in fitness and insists in charging the same rates as a professional college educated trainer would. It should be California state law that all gyms must leave the consumer instructions and warnings on all of the exercise equipment that paying customers use. I have never been to a gym before where all the warnings and instructions on exercise equipment has been deliberately removed to increase the revenue of the personal training program. My advice is to ask the other patrons of the club to help you with your work out, but never ask Body of Change or the LA Fitness staff for any assistance, they are only in the club to rip you off.

Chris
Carmichael, California
U.S.A.


This report was posted on Ripoff Report on 01/05/2007 03:19 PM and is a permanent record located here: http://www.ripoffreport.com/r/LA-Fitness/Garden-Grove-California-92845/LA-Fitness-Personal-Training-RipOff-Removed-Instructions-from-Exercise-Machines-Garden-Gro-228943. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 Consumer Comment

Pretty Bad

AUTHOR: Cory - (U.S.A.)

It's pretty bad when a company removes the instructions from the machines just so they can charge you for a trainer. Been going to the same gym for 22 years. It's now owned by gold's. Every year at this time, there are hundreds of newbies milling around trying to figure out what to do and how to do it. That lasts for a couple of weeks, until the end of January and then things get back to normal. gold's has opened up a couple of new gyms, with brand new equipment and each one has large extensive instructions on how to operate each piece of equipment. I guess they haven't sunk low enough to remove the instructions, YET. One guy I know, who I use to lift with, who was an ex-pro body builder use to have several people come up to us every time we worked out to ask him questions and opinions. The manager of gold's finally threatened to kick him out if he didn't stop "training" people. Told him he was losing money because those folks should be hiring "his" trainers. The guy joined to another gym. I agree with your suggestion to find a workout partner. Just make sure THEY know what they are doing.
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