- Report: #1095132
Report - Rebuttal - Arbitrate
Complaint Review: LA Fitness
LA FitnessPittsburgh, Pennsylvania USA
LA Fitness Master Trainer Program Scam Pittsburgh Pennsylvania
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Do not trust LA Fitness Personal Training Packages. I had been a loyal client of Urban Active. When LA Fitness took over they raised the rates on our annual training packages. I really like my trainer, so I purchased another year at the new contracted rate - plus I still had over 100 pre-paid training sessions.
LA Fitness came up with a new way to get more money from the early gym members who got in at good deals. They are now calling trainers who have been there longer "Master Trainers." All my prepaid training sessions are no longer good if I want to keep using the same trainer. I have to use a "regular" trainer OR Pay an additional $500 to up my 100 sessions to the master level and increase my monthly session fee by $100. The contract period isn't even up. There is no option to apply the existing cash value toward higher trainer rates.
I support the trainer I have. I agree he should make more money and would be willing to pay more per session, but LA Fitness will take in $10 more an hour but only pay him $3 more an hour. They are not paying for special certification or equipment or any benefit to the member for this Master Trainer designation and they pocket the cash from the contracted trainers.
Now I'm stuck with 100 prepaid sessions...I can't use them with the trainer I want without spending more money and I will be taking my business else ware as soon as these are used up. Total scam and blackmail to get more money out of long term contracts and loyal clients who god forbid actually use the services instead of signing up and forgetting about them.
This report was posted on Ripoff Report on 10/28/2013 11:32 AM and is a permanent record located here: http://www.ripoffreport.com/r/LA-Fitness/Pittsburgh-Pennsylvania-15206/LA-Fitness-Master-Trainer-Program-Scam-Pittsburgh-Pennsylvania-1095132. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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