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Report: #1290741

Complaint Review: LA FITNESS - Seattle Washington

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  • Reported By: Juan — Seattle Washington USA
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  • LA FITNESS 12015 31st Ave NE Seattle , Washington USA

LA FITNESS FRAUDULEND ACTIONS Seattle Washington

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LA FITINESS – I RECOMMEND TO STAY AWAY FROM THIS COMPANY In March of 2011 my wife and I signed up with Vision Quest. Then in November of 2011 my wife canceled and I renewed for a year plus 6 months free and paid the entire amount due. Due to extra work and no time I finally decided to canceled my contract with Vision Quest in September of 2012. Unfortunately I have the managers name and the date but not written proof of cancelation as I had asked but they said no. That did not make me happy but what could I do about it but keep the mangers name and the date. So the last time I was at Vision Quest was in late 2012 before it was bought by LA Fitness. Now the current activities: In 2013 LA Fitness bought Vision Quest and without my permission LA Fitness started to withdraw from my bank account on a monthly basis with no notification verbal or written. This was unknown to me because as far as I knew they did not have my bank account number or credit card number as neither is listed on the Vision Quest Membership Agreement to whom I had paid a full year in advance and I never had a agreement with LA Fitness. The account in question was one that I used about twice a year so seldom checked so unfortunately I never noticed the small payments of $20.81 a month they were withdrawing. Also being that neither Vision Quest or LA Fitness ever sent an email or paper mail indicating that they were starting the monthly withdrawals and I was not aware that my Vision Quest account had NOT been canceled I never realized that I was paying monthly. This continued until February of 2016 when the bank account ran out of money and I got a call from LA Fitness that they could not take their payment out . WHAT PAYMENT??????? So off I went to LA Fitness to ask what the____ was going on. Where I was informed that I was a member. Even though I had not been there ever and I had CANCELED my membership with Vision Quest and they had no “check in” ever listed for me, Of course I had never been to their gym. I spoke with the manager and he connected me with the customer service person. This person indicated that the best he could do was to refund 2 months of payments. Later he said 6 months. But after their withdrawal of $772.56 including maintance fees $124.86 doesn’t quite make it. I have since canceled the membership AGAIN and have since AGAIN received 2 additional calls about non payment of dues and an additional $15.00 charge for non payment. So I am not sure how many times you have to cancel but you might want to ask if you are signing up with them. So I would NEVER EVER EVER recommend using LA Fitness. But if you do read my story first, as I am writing this to let everyone know that if you decide to work with LA Fitness make sure that you get everything in writing, signed and dated and don’t take a no for an answer when you ask for copies as this company does not keep you informed and is not trustworthy.  

This report was posted on Ripoff Report on 02/29/2016 03:19 PM and is a permanent record located here: https://www.ripoffreport.com/reports/la-fitness/seattle-washington-98125/la-fitness-fraudulend-actions-seattle-washington-1290741. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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