- Report: #974579
Report - Rebuttal - Arbitrate
Complaint Review: la insurance
la insurance28th street grand rapids, Michigan United States of America
la insurance horrible customer service. agents did not file my towing bill or cancel my insurance or issue my refund for towing and the insurance i paid for wh grand rapids, Michigan
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At this point it has been almost 3 months. Rudy told me she must have not done her job. He said she would be written up. He told me he would take care of me asap. He then informed that I would have to bring the towing bill and the scrap receipt to the 28th st office. I did so the very next dsy. He told me that I would have my refund in 7-10 days. Guess what it never showed up. I waited 3 weeks. I called him back he was very rude. I called him back the same number he called me from. He yelled at me and told me that i couldnt call him at that number. I said how was i suppose to know. Thats the number you called me from. He told me that it was his personal cell phone and I was not a priority. He said he has no idea why and hopefully the refund would show up. I asked to talk to his supervisor he told me he did not have one. Do not sign up with la insurance. You will receive horrible rude customer service and they will not receive your claim if you place one. Its been 4 months now. I guess I'm out 300 bucks. Thanks for nothing la insurance.!
This report was posted on Ripoff Report on 11/27/2012 03:52 PM and is a permanent record located here: http://www.ripoffreport.com/r/la-insurance/grand-rapids-Michigan-49321/la-insurance-horrible-customer-service-agents-did-not-file-my-towing-bill-or-cancel-my-i-974579. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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