- Report: #1120824
Report - Rebuttal - Arbitrate
Complaint Review: La Maison Furnishings
La Maison Furnishings1450 Dundas St E Mississauga, ON L4X1L4 Mississaug Mississauga, Ontario Canada
La Maison Furnishings La Maison Furnishings Delivery ruined my Hardwood Floors, Broke a large Picture, Damaged Oak Stairs and Damaged Walls Mississauga Ontario
*Author of original report: How about the rest of the damage
*General Comment: And...
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Just a week ago my mother called me and said she was buying a bedroom set (Spent 2000 dollars) from La Maison Furnishings on Dundas St. in Mississauga Ontario.
I told her not to, that she should visit a big retailer like Leon’s etc. She told me the "Store Manager" Jay promised that the quality of their furniture and service is unmatched. She left a deposit with her Credit Card and paid Cash for the balance.
The furniture was supposed to be delivered on a Saturday, but due to a storm they were unable to deliver. First problem is they never called to let us know that they wouldn’t be able to deliver, so we spend the full day waiting. We called and were told Jay was not in and that someone would call back in a few minutes (which they never did).
The furniture than came in on Monday, 2 delivery ppl, who have never done delivers before began to unload the furniture. [continued below]....
There was a large custom framed picture hanging on the hallway instead of asking for it to be removed the tried to move the furniture in breaking the frame and picture.
While bringing in the furniture they damaged the majority of all walls leading up to the bed room, scratched brand new hardwood floors and took a huge gauge out of our brand new oak stairs. Proper movers would have used blankets on hardwood floors to ensure a proper job.
They did not mention that they broke the picture until I found it in the bedroom on the floor after they left.
I have been trying to deal with the store manager, but since we have paid he has not been seen. The storeowner is giving us the run around claiming that they are not responsible for damages done on delivery and that he is unable to come see the damages or discuss the matter, only the store manager is.
I recommend NO ONE TO EVERY SHOP at this RIP OFF PLACE
This report was posted on Ripoff Report on 02/04/2014 12:16 PM and is a permanent record located here: http://www.ripoffreport.com/r/La-Maison-Furnishings/Mississauga-Ontario-L4X1L4/La-Maison-Furnishings-La-Maison-Furnishings-Delivery-ruined-my-Hardwood-Floors-Broke-a-l-1120824. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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