- Report: #197648
Report - Rebuttal - Arbitrate
Complaint Review: LA TAN
LA TAN3979 Indian Ripple Rd Beavercreek, Ohio U.S.A.
LA TAN VIP Trouble Cancelling Membership Ripoff Beavercreek Ohio
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After calling the number several times and leaving my contact information on a message machine,no calls were ever returned. Mean while every month my credit card was billed $24.00 for 10 months. I called the salon once more and they gave me the same number and an additional VIP number which I called after no response.
The VIP support person I spoke to wanted to fax me cancellation papers. By this time I felt the contract was already broken and told him the contract is void. They put a hold so no additional billings would hit my credit card. I was also told that I could cancel at anytime at the salon. This is a serious communication problem because the salon would not cancel it.
I called my card provider and was able to dispute 5 months of charges which is currently under investigation. LA TAN will respond after the investigation... outcome unknown.
This report was posted on Ripoff Report on 06/22/2006 03:37 PM and is a permanent record located here: http://www.ripoffreport.com/r/LA-TAN/Beavercreek-Ohio-45440/LA-TAN-VIP-Trouble-Cancelling-Membership-Ripoff-Beavercreek-Ohio-197648. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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