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  • Report: #466851

Complaint Review: Laketon TV & Appliance

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  • Submitted: Wed, July 01, 2009
  • Updated: Fri, October 23, 2009

  • Reported By:Tarentum Pennsylvania
Laketon TV & Appliance
10491 Frankstown Rd Penn Hills, Pennsylvania U.S.A.

Laketon TV & Appliance AWFUL - Misrepresented a product, tried bait and switch Penn Hills Pennsylvania

*REBUTTAL Owner of company: LAKETON TV

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I recently won a refrigerator from Laketon from the KDKA Online Auction. I paid for the refrigerator based on an ad (the ad shows a picture of a stainless refrigerator and states "Stainless Steel color-coordinated metal handles". I called to arrange pickup and was told the "guy in charge of that" would call back. hours later, I get a call from a 'guy' who didn't identify himself, but tells me I can get the fridge in white or black. I explained why I believed it was stainless and he said "then call KDKA". Needless to say, KDKA is refunding my money and said I am the second complaint they have already had about Laketon. I will never shop with them, they were rude, discourteous and basically blamed me for their error. What a joke!

Mj
Tarentum, Pennsylvania
U.S.A.

This report was posted on Ripoff Report on 07/01/2009 01:17 PM and is a permanent record located here: http://www.ripoffreport.com/r/Laketon-TV-Appliance/Penn-Hills-Pennsylvania-15235/Laketon-TV-Appliance-AWFUL-Misrepresented-a-product-tried-bait-and-switch-Penn-Hills-466851. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 0Consumer 1Employee/Owner
Updates & Rebuttals

#1 REBUTTAL Owner of company

LAKETON TV

AUTHOR: LAKETON TV - (USA)

That was not LAKETON TV fault KDKA put the wrong picture in but Laketon TV offered both consumers the stainless steel at no charge  
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