• Report: #248959

Complaint Review: Landmark Home And Land Company

  • Submitted: Wed, May 16, 2007
  • Updated: Wed, May 16, 2007

  • Reported By:Alameda California
Landmark Home And Land Company
PO Box 9118 Michigan City, Indiana U.S.A.

Landmark Home And Land Company Liars, fraud, did not perform services, will not return calls, Stay away from Mike Tuma, Frank Tuma Ripoff Michigan City Indiana

*REBUTTAL Owner of company: We take care of customers, since 1993

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Provided Landmark a CAD file set of house plans and requested several changes. Several weeks later the plans came in a PDF file (a CAD file was requested. None of the requested changes were made.

Frank/Mike at Landmark would no longer return phone calls. They claimed I did not provided all the requested changes timely, yet I provided the changes before provide the CAD files.

Avoid Landmark at all cost. They will talk a good talk to get your money then no longer be responsive. Made a lot of false representations.

Alameda, California

This report was posted on Ripoff Report on 05/16/2007 06:59 PM and is a permanent record located here: http://www.ripoffreport.com/r/Landmark-Home-And-Land-Company/Michigan-City-Indiana-46361/Landmark-Home-And-Land-Company-Liars-fraud-did-not-perform-services-will-not-return-cal-248959. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 REBUTTAL Owner of company

We take care of customers, since 1993

AUTHOR: Steve - ()

We take pride in our company, plans, products and services.  We also take pride in our customers projects.  We have helped many customers all across the United States design and build their new homes.

This particular complaint went to mediation with the Better Business Bureau and  it was found to be unsubstantiated and that Russell did not have any valid claims.  They found that we were diligent in our efforts. If you check our BBB report it will show we are an Accredited business with an A+ rating.  

The BBB found Russell's statements to be false and inaccurate.  As this particular complaint has been addressed in an unbiased forum, and found that we were correct, and Russells complaint was invalid, we are happy to say that we continue to take care of each and every customer and help them build their new home.

If you have any further questions about our practices, products, services and customer service, please contact us through our website or call us on the 800 number provided on our website.

We have many, many happy customers from  our two decades in business and will do what we can to help you with your new home.  Our business grows because of customer referrals. We are proud of that.



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