Avenue
  • Report: #1010152

Complaint Review: laptop rescue

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  • Submitted: Wed, February 06, 2013
  • Updated: Wed, February 06, 2013

  • Reported By: kkortman — kingston Washington United States of America
laptop rescue
Internet United States of America

laptop rescue nonexistant customer service Internet

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Purchased a battery for my apple macbook pro 15 inch, recieved a battery for a 17 inch instead.  Simply wished to do a simple return since I obviously hadn't used the battery because it doesn't fit whatsoever.  Contacted the company via their support email.  No response.  Called the company.  They don't answer the phone and you cannot leave a message.  Emailed the company again.  No response.  Emailed the company again.  NO RESPONSE!  They seem happy to take your money.  They seem happy to send you their product but once the stuff is out the door they have zero support mechanism in the event that something goes wrong.

BE VERY WARY ABOUT PURCHASING ANYTHING FROM THIS COMPANY AND I MOST CERTAINLY WOULDN'T TRUST SENDING THEM ANYTHING OF VALUE, BECAUSE THEY HAVE ZERO MEAN TO COMMUNICATE WITH YOU AT ALL!

THERE ARE HUNDREDS OF LAPTOP BATTERY SELLERS ON EBAY.  TRY JUST ABOUT ANY OF THEM BUT THESE GUYS!

This report was posted on Ripoff Report on 02/06/2013 10:43 PM and is a permanent record located here: http://www.ripoffreport.com/r/laptop-rescue/internet/laptop-rescue-nonexistant-customer-service-Internet-1010152. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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