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Report: #1244303

Complaint Review: LAVISH SKIN CARE - SANTA ANA California

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  • Reported By: Rachel — New Jersey USA
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  • LAVISH SKIN CARE 3760 W. mCFADDEN AVE, STE B 602 SANTA ANA, California USA

LAVISH SKIN CARE ; NEUDERMIS ANTI-AGING CREAM; NOVA DERM EYE CREAM company do not exist for any of this product. they are all different names, but all sold by the same address 3760 w. mcfadden ave,ste b 602, santa ana, ca 92704

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On july 24,2015 on aol  i saw a link for "miracle cream" - Lavish Skin Care and Nova Derm Eye Cream with Dr. Oz pictures all over the page and pictures of  celebrities.  It was advertised that the miracle results come only when you mix two products together.  I took a chance and placed an order. After puting my credit card info, and clicked "submit order" on the receipt i saw an additional charge for another cream that was not even on the page - Neudermis Anti - Aging Cream.  All 3 creams were offered as a free trial, and I paid for shipping only. So I had 3 charges billed to my credit card: $4.95 + $3.95 + 4.95. 

After placing my order and making a payment, i desided to do more research on the creams i just purchased. (Stupid is as stupid does ....why I did not recearch before ??? most likely b/c i saw Dr. Oz was used for  advertising these products).

The only info I could find was for Nova Derm Eye Cream and not about the product it self, it was only how after your tiral has ended,  after 14 days you will be charged $89.94. It also said you can cancel at anytime, no commitments. When I called 877-348-3844, on July 25, 2015 next day from my order day to cancel the order,  the first rep was Nick, who just disconected me when he heard about the cancelation. I called back, and spoke to a second rep - Trevor, he said I can not cancel until I  get my order, and will obtain RMA# from them, and return the product back. Waiting for my order. I thought you can cancel any time ????

Today I tried to find the same link that I used yesterday, but I couldn't. I found almost the same links but with different cream names. However, it had the same client comments from yesterday. When I wanted to click on "add comment", nothing happend, the page for comments was not available.   I realized, that the comments are fake too.

When I started to investigate more, I found that multiple products with different  names are sold from the same address.  I found multiple claims complaining about all different products from pills to creams, and all of them had the same address as i posted in my complaint. All those people paid just for shipping, and were charged later on full prices, all of them cound not cancel their orders.

Since all transactions are coming from the same address , I would like to request an  investigation of  the address and who is running that facility.   They are robbing US citiziens!!!!

 

This report was posted on Ripoff Report on 07/25/2015 01:45 PM and is a permanent record located here: https://www.ripoffreport.com/reports/lavish-skin-care/santa-ana-california-92704/lavish-skin-care-neudermis-anti-aging-cream-nova-derm-eye-cream-company-do-not-exist-f-1244303. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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