- Report: #158546
Report - Rebuttal - Arbitrate
Complaint Review: LAZER STORM
LAZER STORM245 8TH AVENUE NEW YORK, New York U.S.A.
LAZER STORM, SINGER LAZER STORM VACUUM I ORDERED A SINGER LAZER VACUUM WITH THE SINGER STEAMER FOR $196.85 ON MAY 29, 2005. IT IS NOW SEPTEMBER 27, 2005. THEY DO NOT REPLY TO THEIR EMAIL. BUT THEY DO SEND OUT CONFIRMATIONS THAT THEY WILL CONTACT YOU IN 24 HOURS. RIPOFF NEW YORK New York
*Consumer Comment: From an outsider looking in.
*UPDATE Employee: RE: Angela of Winder, GA
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Singer Lazer Storm is showing tv commercials for vacuum specials. When your order doesn't show up after six weeks they will tell you its on back order and will be sent out of the warehouse the following week. Then another six weeks goes by, no vacuum yet. You call the 1-800-711-8357 message says to call 1-800-716-8667. Then you get a message to stay on the line and someone will be with you, "your call is important to us" Yea right after being on hold for 54 minutes "thank God for speaker phones" they disconnect the line. I've called these numbers several times and they always say thank you for your call, call again THEN THEY HANG UP AGAIN. I guess they think their cute!
This report was posted on Ripoff Report on 09/27/2005 12:04 PM and is a permanent record located here: http://www.ripoffreport.com/r/LAZER-STORM/NEW-YORK-New-York-10011/LAZER-STORM-SINGER-LAZER-STORM-VACUUM-I-ORDERED-A-SINGER-LAZER-VACUUM-WITH-THE-SINGER-STE-158546. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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