- Report: #800169
Report - Rebuttal - Arbitrate
Complaint Review: leap frog
leap frog deceptive practice Internet
i called them back the next day after 1 hour on the phone waiting to talk to someone, technical support people informed me that there product would not work with my dvd player. even though ther instruction booklet gave me 3 different codes to try and my dvd player was listed in the book as showing it was compatable with there system.
rather going out and buying a new dvd player i decide to return there system to walmart and find something that would work. a customer service person at walmart informed me that there was a recall on this product and was not to be restocked for sale.
i feel as a consumer since this was recalled item this company should have never excepted my order for the system i was trying to use. the company should have told me from day one about this recall and every person there failed to do there job and inform me of this recall. anyone who has this product i suggest you call them and see if your system falls in to this isssue.
This report was posted on Ripoff Report on 11/20/2011 01:20 PM and is a permanent record located here: http://www.ripoffreport.com/r/leap-frog/internet/leap-frog-deceptive-practice-Internet-800169. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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