• Report: #1064418

Complaint Review: LearnSmart Systems

  • Submitted: Thu, July 04, 2013
  • Updated: Thu, July 04, 2013

  • Reported By: Scott — Aurora Colorado
LearnSmart Systems
1300 N Westshore Blvd Ste 125 Tampa, Florida USA

LearnSmart Systems What a fricking waste of time! Attitude, crappy courses - COMPLETE RipOff! Tampa Florida

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I want to say I signed an online computer learning contract with these folks, and their computer offerings are REALLY substandard.  There are all kinds of screwy problems with the web page interface, and their "Support" staff are a complete joke. If you share any negative comments on your learning page, or with other learners, they will censor/delete them.   They get irritated hearing about ANY issues you have with their interface if you call them and they'll create tickets all day long for problems but never really solve them.  They will close those tickets without troubleshooting or notifying you! There are also screwy inconsistencies in the Apple Iphone and Ipad interfaces.  They are ALSO overpriced compared to Trainsignal, and their online instructors tell corny jokes that distract from the course content.  The A+ Course instructor plays kindergarten level games with muppets instead of focusing on the A+ content!  In addition, if you need to call them with issues, good luck if you live on the West Coast or in Mountain time zone, because they close at 5pm Eastern!  Oh and also when you complete a course, the certificate won't have the right date.  These people are stupid, clueless and rude. I escalated my complaints to the top management and their only answer was..."We've never had ANY complaints before - YOU must be the problem, find another vendor." The ONLY thing I can say is they DID credit my money back that I paid in but what a waste of time!   Do Trainsignal!


This report was posted on Ripoff Report on 07/04/2013 10:20 AM and is a permanent record located here: http://www.ripoffreport.com/r/LearnSmart-Systems/Tampa-Florida-33607/LearnSmart-Systems-What-a-fricking-waste-of-time-Attitude-crappy-courses-COMPLETE-Ri-1064418. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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