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Report: #1257165

Complaint Review: LeaseSource LLC - Nationwide

  • Submitted:
  • Updated:
  • Reported By: Denice — Vancouver Washington USA
  • Author Confirmed What's this?
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  • LeaseSource LLC Nationwide USA

LeaseSource LLC Northern LeasingLease Financial Group Non-cancellable lease, providing out dated equipment, charging long after lease expired with out contact New York Nationwide

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     Back in 2004 - yes 2004, our bank set us up with a Lease for a credit card processing device for 48 months. At the end of that lease I called LFG and was told that we were unable to get out of the lease as it was a Non-Cancellable lease. My options were to a) pay a "buy-out" fee of $252.29 or b) continue on a month to month, which would protect me with service. I was not knowledgeable at the time of my options and felt I had no choice and needed the equipment. So under distress , we continued on with a month-month.

    Until 2013 when the equipment broke down. I called again and this time was told again we had a Non-Cancellable contract and all they could do was send out an updated machine, but I would have to sign another Lease agreement for another 48 months. Again - ignorant of my options and the laws,  I agreed and signed another 48 month lease. They sent me "new" equipment (refurbished - is what I received). I sent back the non functioning processor. That was two years ago.

   So now to date - I have paid eleven years at roughly $60.71 a month. A massive total of $8,013.72 for equipment that costs retail any where from $300-$400 dollars.

   I mailed and sent a letter asking them to stop the lease as the equipment is not compliant with EMV regulations going into full effect as of October 1, 2015. I have sent back the equipment. Howoever, their only response to me was a letter stating " Important Notice" this letter confirms that (the owner of our practice), as the "Personal Guarantor" , has enetered into a non-cancelable lease agreement....

 The equipment was Verifone Vx. Which the Verifone Vx platform was considered "end-of-life" as of July 2013. This was before I even received the equipment. Now it is not EMV compliant and I, as the merchant , could be at risk and responsible if we were to accept or process any fraudelent cards.  

This report was posted on Ripoff Report on 09/25/2015 12:44 PM and is a permanent record located here: https://www.ripoffreport.com/reports/leasesource-llc/nationwide/leasesource-llc-northern-leasinglease-financial-group-non-cancellable-lease-providing-ou-1257165. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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