• Report: #114938

Complaint Review: Lee Arnold Group

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  • Submitted: Wed, October 27, 2004
  • Updated: Mon, November 15, 2004

  • Reported By:Madison Wisconsin
Lee Arnold Group
9400 South 649 West Sandy, Utah U.S.A.

Lee Arnold Group work at home ripoff! false advertizing & did not receive refund for home biz opp Sandy Utah

*Author of original report: Received Refund from Lee Arnold Group

*Author of original report: LIAR! I have never received a refund from Lee Arnold Group

*UPDATE Employee: REFUND SATISFIED 10/27/04

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I sent a money order for $19.95 in payment of a business opportunity this solicitor sent me on 9/7/04. When I received and the work at home business oppportunity on 9/14, I realized that it was a scam. They claimed that the note brokering business didn't require ANY contact of sellers but you must contact note holders via phone to persuade them to sell notes. You also have to pay a lot of money to advertize and promote your business but they claimed in the promotional materials that you wouldn't have to spend any money doing so. They omitted other info that a note broker needs to function effectively and the "customer service" girl I spoke to was rude and crude to me. Consumers, let's get rid of these criminals!

I returned the "business package" the next day via the post office and sent it with a delivery confirmation notice. To date, they have not refunded my money.

Big hassle but I love this website! The hardworking BBB is wonderful but Rip Off Report exposes these criminals immediately. Consumers Unite and fight back swindling leeches that try to plunder our hard earned wages!

L
Madison, Wisconsin
U.S.A.

This report was posted on Ripoff Report on 10/27/2004 04:34 PM and is a permanent record located here: http://www.ripoffreport.com/r/Lee-Arnold-Group/Sandy-Utah-84070/Lee-Arnold-Group-work-at-home-ripoff-false-advertizing-did-not-receive-refund-for-home-114938. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 3Consumer 0Employee/Owner
Updates & Rebuttals

#1 Author of original report

Received Refund from Lee Arnold Group

AUTHOR: L - (U.S.A.)

For the record:

I'd like folks to know that I have received a refund from the Lee Arnold Group on Saturday 13th, November. I have not interest in red listing any legitimate businesses whatsoever. However, I think that there should be consistency in the way businesses respond to customers. For instance, in order to receive a refund, a customer must return the goods within 30 business days (if stated); likewise, a company should refund money to a customer within 30 business days of receiving the returned goods.

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#2 Author of original report

LIAR! I have never received a refund from Lee Arnold Group

AUTHOR: L - (U.S.A.)

Lee Arnold Group has not sent me any refund check as of today, November 6, 2004. When I spoke to the rude customer service rep at the company the day before I returned the package, she said to return the package to the address listed on the package to receive my refund. I sent the package with a delivery confirmation notice so that they couldn't claim they never received it. I do not need to speak to anyone more than once to get a refund -- only return this falsely advertized home business opportunity within 30 days to claim a refund.

The only error I made in filing this report is saying that it was a note brokering opportunity instead of a home forclosure opportunity. The marketing required for both is the same and it is not easy, without any advertizing expense, and without speaking to anyone as their promotional materials claim.

RipOffReport sure does keep criminals and would-be swindlers in check! SUPPORT RIP OFF REPORT TODAY.
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#3 UPDATE Employee

REFUND SATISFIED 10/27/04

AUTHOR: Accounting/Customer Care - (U.S.A.)

I'm sorry to here that Mr. or Miss Leslie Bruce
is upset, our refund policy on the book and DVD is 30 days, we did receive Leslie's book & DVD on 9/17 and we processed and mailed a check for $19.95 on 10/27 (check # 1206) to Leslie Bruce. There was a computer error which delayed the refund for 1 week and we are sorry about that but It would have been nice to at lease get a phone call from Leslie Bruce, our records show that we never had one call from Leslie and when Leslie ordered the book & DVD by mail he or she never listed a contact number, so we couldn't call to explain about the delay.

We are a very respectable company and Lee Arnold has been doing this business for along time and he would like to continue doing business for a long time. We understand we can't please everyone but we don't want to be accused of ripping people off when were not. Also Leslie had mentioned something about our company being a note broker or buying and selling notes, well Leslie Bruce if you read the book or seen the DVD you would know that we have absolutely nothing to do with notes. Lee Arnold helps people before they go into foreclosure, it's called a pre-foreclosure that's what he teaches. I hope this clears everything up and if anyone has a problem or question please call. Thanks
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