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  • Report: #1134760

Complaint Review: Legacy Collect Calls, California

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  • Submitted: Sat, March 29, 2014
  • Updated: Sun, April 27, 2014

  • Reported By: Jan2n2 — Staten Island New York
Legacy Collect Calls, California
10833 Valley View Street, Suite 150 Cypress, California USA

Legacy Collect Calls, California Charged outrageous fees for a collect call, without giving information about rates Cypress California

*Consumer Comment: These "prompts" you mentioned...

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I received an emergency collect call from my son. We were only on the phone a few minutes and it was a local call. I was charged a total of $43.40. 

The first charge was for $1. And a second charge was for $42.40. 

The collect call provider did not, at any time provide information regarding the cost of the call. The was no live person operator, but only a recorded message with prompts. At no time were per minute rates given, nor any information on how the cost of the call would be determined. 

The amount charged was ridiculously high and I feel ripped off. 


This report was posted on Ripoff Report on 03/29/2014 05:56 PM and is a permanent record located here: http://www.ripoffreport.com/r/Legacy-Collect-Calls-California/Cypress-California-90630/Legacy-Collect-Calls-California-Charged-outrageous-fees-for-a-collect-call-without-givi-1134760. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 Consumer Comment

These "prompts" you mentioned...

AUTHOR: This Is My Display Name - ()

Was one of them, by any chance, "accept the charges"?

And by any chance was that the one you chose?

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