• Report: #555673

Complaint Review: Lennar Homes - Village Builders

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  • Submitted: Sat, January 16, 2010
  • Updated: Sun, March 04, 2012

  • Reported By: NeverAgain — Katy Texas United States of America
Lennar Homes - Village Builders
Katy, Texas United States of America

Lennar Homes - Village Builders Lennar Homes Poor quality construction, poor grade of materials, poor workmanship Katy, Texas

*General Comment: Hire an Inspector Next Time.

*General Comment: fsce

*General Comment: disclosure laws

*General Comment: I feel your pain

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Lennar Homes/Village builders has built their first and last home for me. They frame with "seconds" (warped lumber, many with bark showing). There is not a single wall in my home that is not wavy, some more than others, though Lennar claims it's "within spec".  It's a lovely home and a really nice floor plan, but was literally thrown together as fast as humanly possible so Lennar could meet their November end-of-fiscal-year. Lennar lied to us about the "common wall" between us and our neighbor (townhouse) saying in writing (yes, I have this in writing on Lennar letterhead) that it has an air gap, which it does not have. Though the common wall is double insulated, even with sound board, the promised air gap, if it had been included, would have solved the noise issues. If our common-wall neighbor so much as closes one of her kitchen cabinets we can hear it. The neighbor has a P.O.S. stereo system (*NOT* surround sound) yet we can hear it every time she turns it on, even though she does not play it loud. I can only imagine what our true surround-sound system must sound like to her. We even have an exploded-view detailed architectural drawing from Lennar  clearly showing the "detail" of the air gap which does not exist. The toilets are Briggs brand, which if you look them up on Terry Love's web site about toilets you find the Briggs brand is  dead-last at the very bottom with the additional comment "not recommended" - well no kidding, little wonder that we have so many problems with clogs. What value are low-flow toilets that require multiple flushings and an occasional plunger? I'm about to pull the toilet from the master bath and throw it into the street and replace it with a good Kohler at my own expense. We reported toilet problems to the builder and their field technician's suggestion was for us to consider using single-ply toilet paper. How nice. The electrical panel is also a piece of crap in that although the wires are tight, the breakers themselves are physically loose in the panel and some actually come out of their snap-in fittings when you operate them. Nice. Our home is now 2 years old and we have already had to replace both ceiling fans it originally came with because they got noisey like they had square bearings in them. (They didn't wobble, they just started making noise) Have you ever tried to sleep with a "thumping" ceiling fan above you? These are the same fans Lennar told us would cost an additional $600 apiece if we wanted more than the 2 the home comes with as standard. Nice. The recessed can-type ceiling lights in our kitchen cannot be used with anything brighter than a 60-watt lamp or else the fixtures overheat and individual fixtures automatically trip-out the thermal breaker until they cool off. Great, so you work in your kitchen at your stove or sink in dim light. Nice.  None of the ceiling light fixtures in either the kitchen, dining room or living room are anywhere closely approximating "centered" in the usable room space.  Our roof absolutely looks like hell (very-very wavy) which of course is due to it being framed with crooked lumber. The roof truly is a "do-over" but that's apparently what you get with a Lennar home. Our siding (Hardy-Plank) is supposed to be face-nailed on 24" centers but is only nailed every-so-often. I am not exaggerating! Go into the attic and you want to make the sign of the cross. There are perlin braces which are actually split with huge (lateral) cracks in them. Obviously these were leftover scraps that the framers used to make their perlins. None of the concrete driveways in the community have re-bar or even wire mesh in them except right at the very foot of them. Nice! Obviously we can look forward to huge cracks eventually appearing in them. The garage door opener is an entry-level chain-drive that will not effectively stop the overhead door if you try to stop it mid-way during down-travel. It continues to slowly coast all the way closed. Is that safe? We didn't think so and so had OverHead Door Co. come out to check the counterbalance spring but found it adjusted correctly. OverHead Door told us our chain-drive door operator was builder grade, undersized and not recommended. Where have we heard that before? We contacted Lennar and when we mentioned the "unsafe" word they quickly acquiesced and upgraded our door opener for us, no charge, but of course didn't offer to replace anyone else's.  In my opinion Lennar builds a crap product of the poorest quality. They have successfully squeezed every single penny out of the home they possibly can. I'm convinced Lennar really bent us over on this home. I may be stuck with it, but I can sure spread the word. Do not ever buy a Lennar/Village Builders home.


This report was posted on Ripoff Report on 01/16/2010 07:22 PM and is a permanent record located here: http://www.ripoffreport.com/r/Lennar-Homes-Village-Builders/Katy-Texas-/Lennar-Homes-Village-Builders-Lennar-Homes-Poor-quality-construction-poor-grade-of-mate-555673. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 General Comment

Hire an Inspector Next Time.

AUTHOR: Inspector Gadget - (United States of America)

I own a Village Builders Home. This is a better home than a Lennar it is more expensive. I hired an inspector before I bought mine and found it was a great home. In closing you get what you pay for and use tour head and hire an inspector next time.
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#2 General Comment

fsce

AUTHOR: Dino - (U.S.A.)

you should get in there now and facenail the sidiing on the 24" studs as per manfacture specs, is easy


better to do than have the siding warp out and sag as it will quickly if what you say in post is true

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#3 General Comment

disclosure laws

AUTHOR: Dino - (U.S.A.)

hi


 


now that you posted all this online, are you aware of the disclosure laws in regards to realestate?


simply stated, disclosure laws a seller of a house must disclose all known problems in a home up front


posting this rant online here, if you do not disclose to buyers, you are open to civil and criminal courts with enforcable penalitys


you screwed yourself, ask any real estate agent or real estate lawyer


this ripoff report is searchable from any search engine, unlimited time, look at the disclousre you agree before you clicked simple lexus-nexus could easly find the sub - division or exact address


repair

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#4 General Comment

I feel your pain

AUTHOR: combesinc - (USA)

As a licensed subcontractor, I completely avoid working for large, mass production homebuilders. Big builders to me are the McDonald's of homebuilding--cheap and fast. I have walked into these homes and have seen the cheapest materials used.

As my specialty is painting we get angry at the thin coats of mid-grade paints used. The manufacturer lists the dry film thickness recommended but all we see is a tiny film that erodes and shows up the bare concrete in a year or two. Ugly.

We have also seen walls that are uneven, doors/frames not adjusted properly, cheap "hot dog" wood for garage doors that warp, and cheap fixtures. Lots of subs don't even get paid. Leaks? Let's not get into that. It is getting worse.

I only can recommend that people buy pre-owned homes by builders who have a reputation. They usually are mid-sized. I have bought a ten-year old home and have not had a single problem. The quality of materials is the best.  Sorry, but battling a big company is something that will take patience. Remember that you're now just a number--an unprofitable number.  You may get and audience or you may not.
I hope for the best outcome.


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