• Report: #992882

Complaint Review: lensteam.com

  • Submitted: Mon, January 07, 2013
  • Updated: Mon, January 07, 2013

  • Reported By: Corinthian — Sedona Arizona United States of America
New York, New York United States of America

lensteam.com Joseph Sent cheaper product & disappeared. New York, New York

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I bought a Nikon lens for a terrific price on the internet from lensteam.com. On 12-23 I paid with a cashier's check on UPS delivery but the pkg. contained a Sigma flash. I called lensteam, and they acknowledged the "error". Joseph told me my lens would be shipped that day and gave me instructions on how to return the flash.

I waited two days, but no lens, so I left four messages during that week. Checking the web site, it said due to high volume, orders/exchanges would be sent after New Year's day.
It is now Jan. 7 and no lens.

Phone has been disconnected, and the web site is referred to Go Daddy. My only recourse is to sell the flash ($135 retail) for whatever I can get.

The lens price seemed too good to be true. Indeed it was.

This report was posted on Ripoff Report on 01/07/2013 03:07 PM and is a permanent record located here: http://www.ripoffreport.com/r/lensteamcom/New-York-New-York-/lensteamcom-Joseph-Sent-cheaper-product-disappeared-New-York-New-York-992882. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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