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Report: #1302855

Complaint Review: L'Envi - Internet

  • Submitted:
  • Updated:
  • Reported By: Maria — glenview Illinois USA
  • Author Confirmed What's this?
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  • L'Envi Internet USA

L'Envi This company is a total scamcharged my account 3 times for 1 product N C Internet

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L'Envi is a company that has wrinkle creme product, I purchased their trial size with a 4.95 shipping Paid for the shipping!  I just reeived my new credit card bill and I was charged for 3 of the products which I did not receive. I called them and they told me that I didn't cancel in time so they charged me for the only product I received the full price of 94.99$ I called them right away and told them I was NOOT satisfied with their product and I wished to cancel. They said I had exceeded the time for the free product and I was furious. The rep said he could take 47.50 off. I agreed. The statement that came was for 169.83$ Needless to say I called them today 4-30-2016 and asked what was going on 2 times they hung up on me the 3rd they said I needed to contact them via the email

L'Envi Product is a wrinle crem product. Un fortunaley it didn't wok for me.

I contacted the company and told them I was not satisfied and please ancel my order

Basically they told me too bad I would have to pay the full price of 94.99$ I told them his was not acceptibale.

The rep told me he could take off 47.50 from this order of ONE jar of their product I told them o.k.

I just received my new statement from my credit card co they have cahrged me fo 3 jars including the 47.50$ they have refunded me the charge was 169.83$

I have tried calling their  C.S.# they hung up on me 2 times the 3rd time I called they said contact our C.S dept via Email.

What a scam I need resolve. Thank you

This report was posted on Ripoff Report on 04/30/2016 04:46 PM and is a permanent record located here: https://www.ripoffreport.com/reports/lenvi/internet/lenvi-this-company-is-a-total-scamcharged-my-account-3-times-for-1-product-n-c-internet-1302855. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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