les schwab will mellum...assitant manager lied about tire condition, refusal to repair reno Nevada

Went to Les Schwab to have tires rotated and a slow leak repaired. I was told that my tires were bald and they would not rotate or repair. It is true that the rear tires  at a tread depth of 3/32 are not legal as a m/s tire in Nevada. However the two front tires have a tread depth of between 9/32 max to 6/32 min. The 6/32 is on the first inner tread. A slight feather edge do to the truck being a 4x4.

Nevada law requires 3/16 or 6/32 depth. Will Mellum flat out refused to repair a slow leak in one of the front tires saying that "it is bald". It is not bald by Nevada law!!! There is no way that this tire is bald by law or any other measure. Will Mellum said in writing that "Recommend 4 tires cannot repair tire".

This is just a BS trick to try to force me into buying 4 new tires not going to happen! I have been a customer for approx. 10 years a spent 1,000 of dollars in that store. So much for customer service. I will never go to another Les Schwab nor will my wife or two children loss of 4 cars worth of tires. Way to go Les Slob!!!

I will be sending my complaint to corporate with Will Mellum name and a scan of his business card front and back!!