- Report: #1057972
Report - Rebuttal - Arbitrate
Complaint Review: Levela Skin Care
Levela Skin CareGeorgetown, Texas USA
Levela Skin Care FREE TRIAL OFFER...Paid shipping $4.79- 3 $1.00 charges and finally to get rid of them $38.71.FREE?? Nevada
*UPDATE Employee: Contacting our company for resolution
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I ordered from a online ad Levela Skincare free trial offer.A few days later i received a phone call confirming my order.I was informed of the many free offers I would receive in mail for a one time charge of$1.00.She ask me three times to authorize $1.00 fee.Although she asked three times i thought it was $1.00.Received item with no information.
Was uneasy about order so i checked my account a few days later.There was three $1.00 charges(for what??)and $4.79 authorized shipping fee.
Called to cancel account.Call answered by automated service.Given several choices for cancelation (1)return item and i pay shipping(2)keep item and pay one time fee of $38.71 with no other charges.Feeling i was getting the run around with all other cancelation options, i chose to pay the $38.71 and be done with the runaround.
I should have checked the web site(which is on the product bottle) and i would have seen the rip off report notices.
This report was posted on Ripoff Report on 06/10/2013 01:30 PM and is a permanent record located here: http://www.ripoffreport.com/r/Levela-Skin-Care/Georgetown-Texas-78628/Levela-Skin-Care-FREE-TRIAL-OFFERPaid-shipping-479-3-100-charges-and-finally-to-g-1057972. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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