- Report: #687174
Report - Rebuttal - Arbitrate
Complaint Review: Lexicon Senior Healthcare | Ripoff Report Verified
Lexicon Senior Healthcare | Ripoff Report VerifiedDallas, Texas United States of America
REVIEW: Lexicon Senior Healthcare commitment to total customer satisfaction. Lexicon Senior Healthcare past and current approach to business is focused on providing the highest quality career consulting services to their clients. Lexicon has one simple saying, Always do the right thing for the senior.
*UPDATE: Lexicon Senior Healthcare pledges their commitment to Ripoff Report Corporate Advocacy, Business Remediation and Customer Satisfaction Program. A program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business. Lexicon Senior Healthcare recognized by Ripoff Report as a Verified Safe business.
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REVIEW UPDATE JULY 24 2015: Lexicon Senior Healthcare remains committed to increased customer satisfaction and has improved their business practices over the years to better serve their customers. Lexicon Senior Healthcare is truly dedicated to making sure their customers are satisfied and that any complaints which do arise are addressed promptly and fairly.
To date, Lexicon Senior Healthcare has made good faith efforts to resolve all complaints reported on Rip-off Report. Based on our experience, the member business has proven to be among the top members of the Rip-off Report Corporate Advocacy Business Remediation and Customer Satisfaction Program as a Verified Safe Business.
Over time and since becoming a member, Lexicon Senior Healthcare has remained actively engaged and improving the way they address customer service complaints. As an active and current member of the Rip-off Report Corporate Advocacy Business Remediation and Customer Satisfaction Program we are happy to report that now more than ever Lexicon Senior Healthcare remains committed to improving customer satisfaction.
Remember, no company or individual can ever satisfy 100% of the people 100% of the time. There are no products or services that will always be perfect for everyone and even the best companies will receive complaints from time to time. However, by participating in the Corporate Advocacy Program, the member business has made a commitment to working with its customers to resolve complaints quickly and fairly whenever possible.
Please keep in mind that as a consumer you have some responsibilities as well. Success has many definitions that based on your past experiences, current situation and your perceived expectations. Success with any product or service is always based on the proper application and understanding. The fastest car will not run if you never turn the engine on. Look at how you used the product or service that was provided in relation with the instructions that you received. The Corporate Advocacy Business Remediation and Customer Satisfaction Program will help you get your voice heard but please be prepared with documentation and fair representation of your concern, also have an idea of how the company can fix your concern. Can they offer additional services, extend warranties, offer a fair refund or just get you talking with someone that can help. ..let them know and let us know!
*Any consumer not receiving satisfaction from a member of the Corporate Advocacy Program should email us at firstname.lastname@example.org
Ripoff Report Verified .. part of Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program.A program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business..
Ripoff Report REVIEW:
Editors UPDATE March 14, 2011: Positive Rating and Recognition has been given to Lexicon Senior Healthcare for its Commitment to Excellence in customer service. Rip-off Reports investigation of Lexicon Senior Healthcare uncovers an ongoing commitment to total client satisfaction. This means that clients can expect that LSH will always work towards finding a mutually satisfactory resolution to any complaints or concerns. Lexicon listens carefully to client concerns and sees them as an opportunity to learn from past mistakes and become more efficient as a company in the services they offer and the support for those services. Lexicon works primarily with senior citizens; most are from a generation where a handshake and looking someone in the eyes is as good as any signature.
LSH knows it comes down to their word and doing what they say they will do. Lexicon has one simple saying, Always do the right thing for the senior. Lexicon knows that seniors must trust them as they are depending on LSH to help them navigate the turmoil associated with healthcare these days. Not only does Lexicon expect and demand that their consultants do everything within their power to provide the customer with the best product and experience, but they also employ an arsenal of seasoned professionals to assist them in doing the same. From Customer Service reps to product specialists to an experienced management team, everyone at LSH knows that client satisfaction is the most important aspect of being successful in the business.
Rip-off Report has confirmed that Lexicon Senior Healthcare takes quality control very seriously. LSH has recently put a lot of effort into ramping up their support team and client relation processes including full time availability to clients to assist with any issues that develop. Rip-off Report was pleased to learn that Lexicons past and current approach to business is focused on its pledge to total commitment towards client satisfaction. Lexicon Senior Healthcare recognizes that complaints posted on Rip-off Report (true or not) are issues that need to be addressed and if handled correctly can be valuable learning opportunities.
With the feedback generated by Ripoff Reports Review Lexicon Senior Healthcare has made organizational changes allowing her clients a more streamlined approach to problem resolution and a total overall commitment to their client experience. In summary, after our investigation, Rip-off Report is convinced that Lexicon Senior Healthcare has been and is committed to quality delivery of services resulting in total client satisfaction.
Read more about Lexicon Senior Healthcare Commitment to Excellence and Total Consumer Satisfaction and why consumers should feel safe, confident and secure when doing business with a member of Rip-off Report's Corporate Advocacy Business Remediation & Customer Satisfaction Program. ..yes, a long name for a program that does a lot for both consumers and businesses alike. Read about Rip-off Report Corporate Advocacy Business Remediation & Customer Satisfaction Program,..A program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business. this program works.
===================== NOW TO THE ORIGINAL REPORT THAT WAS FILED =====================
EDitors NOTE: The report below was found to be false. They never responded to Rip-off Reports email to assist them. Rip-off Report contacted the State of Texas and found that Lexicon Senior Healthcare is in good standing with the state. We also learned that the person filing this complaint never did business with the company. The charges made here were fabricated. Rip-off Report does not condone this kind of behavior. Lexicon Senior Healthcare is a Rip-off Report Verified Safe Business.. businesses you can trust.
Lexicon Senior Healthcare Employment Scam Dallas, Texas
Beware. Lexicon sells insurance and are recruiting agents. The catch is that they expect you to fly to Dallas, stay in a hotel for 3 or 4 nights, meals etc. for training classes at your expense!! And then lay out $999 for "set-up fees". This is for a 1099 commission job!! Do not even waste your time applying.
This report was posted on Ripoff Report on 01/26/2011 03:14 PM and is a permanent record located here: http://www.ripoffreport.com/r/Lexicon-Senior-Healthcare-Ripoff-Report-Verified/Dallas-Texas-/REVIEW-Lexicon-Senior-Healthcare-commitment-to-total-customer-satisfaction-Lexicon-Senio-687174. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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