- Report: #657431
Report - Rebuttal - Arbitrate
Complaint Review: LG Electronics
LG Electronics201 James Record Rd. Huntsville, Alabama United States of America
LG Electronics Refused repairs under warranty. Huntsville, Alabama
*Author of original report: warranty extension
*Consumer Comment: expired warranty
*Author of original report: Date correction
*Author of original report: Correction
*Consumer Comment: How is that possible?
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I bought a new 50 inch HD Plasma on 4-08-10 with a two year factory warranty. In Feburary of 2010 I reported a picture failure to LG. They refused warranty work because I did not have the original receipt.
I found the receipt on 11-01-10 and sent it to LG. Now they refuse to repair the TV because it is out of warranty; even though I reported the problem WITHIN THE WARRANTY PERIOD, and they have record of it.
This report was posted on Ripoff Report on 11/01/2010 04:49 PM and is a permanent record located here: http://www.ripoffreport.com/r/LG-Electronics/Huntsville-Alabama-35824/LG-Electronics-Refused-repairs-under-warranty-Huntsville-Alabama-657431. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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